Account Manager, Mid-Market (Remote) ID-6664
Job Description
Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
Ready to explore a career path? Start your journey.
As an Account Manager, Mid-Market you will be in a position of key importance as we continue to grow and expand our client base. In this role, you will be responsible for managing a portfolio of corporate clients; developing strategic relationships with those clients and growing the share of travel spend with Amex GBT Egencia. You will also need to show period-over-period revenue growth, long-term profitability & client retention.
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What You'll Do:
- You will optimize the Customer Engagement Process and reinforce the value of transacting with Amex GBT Egencia
- You will be responsible for insuring that the total share of corporate travel spend remains and grows with Amex GBT Egencia
- You will be involved with the client during implementation, launch and through the life of their Egencia partnership. They are the voice of the client, the advocate on product and service needs and must have an in-depth knowledge of Egencia products and offerings
- You will customize client travel plans, develop long-term relationships, and ensure high customer satisfaction and loyalty
- You will have a high bias for action, and a keen sense of attention to detail
What We're Looking For:
- 3-5 years' experience in support of a B2B sales organization
- experience in account management &/or sales
- experience working in a Corporate Travel sales organization a plus
- Strong communication skills, both oral and written, to concisely communicate key issues/results in a manner appropriate to the audience
- Ability to work independently in a fast-paced work environment with time constraints, time management and organizational pro!
- Superb problem solving skills and can-do attitude
- Assist in sales, pre-sales and consulting services activities
- Ability to be flexible and work analytically in a problem-solving environment
- Ability to interpret information gathered and develop and present (orally and in writing) sound business conclusions
- Ability to effectively manage and ensure timely delivery for client based projects
