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Account Manager, North America, Branded Gift Cards ID-14575

Description

The Amazon Gift Card business is a rapidly growing, multi-billion-dollar business. Within Gift Cards, the Branded Gift Cards team is responsible for managing Specialty (3P) Gift Cards (e.g. Starbucks, Apple) and aspires to have the largest selection of gift cards on Earth, from national brands to local neighborhood businesses.

This is an exciting opportunity for a high-performing, customer-centric, experienced and entrepreneurial Account Manager in the North America Branded Gift Cards team. This role will support the US business and build and manage relationship with our top Brands, contributing to improvements in the user experience for customers and strategic growth plans. The ideal candidate has strong business judgment with a track record of successful negotiations and overall relationship management. Proven analytical thinking, project management skills, and ability to 'think big' skills are musts. The Account Manager is an effective leader and communicator and a seasoned problem-solver with a keen sense of ownership. They also develop thorough understanding of the Payments and Gift Card industry, macro trends, and future trajectory.

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The AM in this role thinks and operates as a business owner, cultivating a deep understanding of all major inputs that drive long term performance (selection, price, availability, forecasting, operational excellence, marketing, mix). Further is able to negotiate effectively with the industry’s largest Brands - manage contracts, annual negotiations strategy, marketing, and day-to-day relationships.

Account Managers in NA BGCs are fully involved in online marketing and vendor management functions, inclusive of some of the following tasks for our 3P GC Brands; 1) .Online marketing: improving product page data, developing marketing and merchandising plans, improving customer experience onsite, helping generating traffic and sales. 2)Account management: help growing selection of products to sell on Amazon, creating short and mid-term growth plans, identifying and resolving issues.

We are looking for a candidate who brings enthusiasm for problem solving, is a trusted collaborator with a team player mindset, and strong attention to detail. Their exceptional collaboration and general management skills will help them navigate the unknown and build relationship with a wide range of teams (tech, geos, operations, brands).

Basic Qualifications
  • 3+ years of client or vendor facing roles with a focus in relationship management and negotiation skills experience
  • Bachelor's degree
  • Experience analyzing data and best practices to assess performance drivers

Preferred Qualifications

  • Business Development

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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