Administrative Assistant I - Alfred State College

Other Jobs To Apply

No other job posts for this day.

Alfred State College
Location: Alfred, NY Category: Classified Posted On: Fri Aug 8 2025 Job Description:

The Physical and Life Sciences department is seeking an experienced Administrative Assistant to join our team!

Administrative Assistants ensure the efficient operation of an office by performing a wide range of administrative tasks related to correspondence, files, and calendar management; work coordination; customer service; fielding of questions; information gathering; and compilation of reports. These positions are found in virtually all State agencies.

DISTINGUISHING CHARACTERISTICS:

Administrative Assistant 1: Establish office procedures; design filing systems; implement policies and procedures; maintain efficient work flow; resolve day-to-day operational problems; respond to phone calls; sort mail; organize, expedite and follow up on projects; and coordinate information flow by acting as liaison among executives, staff, other employees and the public. Levels in this series are distinguished by an overall evaluation of the following factors: breadth of duties performed; independence of operation; reporting relationship; size and scope of office; and supervisory responsibilities.

Full performance level; under the supervision of higher-level staff, performs many support tasks but level of involvement is limited by the tasks being performed or by the size and scope of the program supported. Incumbents usually work for administrators, technical or program staff who generally give some direction in setting priorities and answering questions.

The tasks performed are part of a broad responsibility which requires that the Secretary be aware of virtually everything happening in the organizational unit. The typical position requires knowledge of the organizational context of the unit and the agency and the program with which it is associated.

Critical distinctions between Administrative Assistant 1 and Office Assistant are the former's responsibility for serving as the principal administrative support position in an office; organizing and coordinating administrative activities; and directing the information flow.

ILLUSTRATIVE DUTIES:

  • Answers telephone and gives information to callers, takes messages, and transfers calls to appropriate individuals.
  • Greets visitors or callers and handles their inquiries; or directs them to the appropriate persons.
  • Opens, reads, routes, and distributes incoming mail or other materials and answers routine letters.
  • Sets up and manages paper and electronic filing systems.
  • Uses various information technology applications such as email, database, and word processing.
  • Operates office equipment such as printers, scanners, and copiers; and arranges for repairs when equipment malfunctions.
  • Creates, maintains, and enters information into databases.
  • Maintains scheduling and event calendars. Schedules and confirms appointments for clients, customers, or supervisors.
  • Coordinates conferences, meetings, or special events, such as luncheons or graduation ceremonies. Makes travel arrangements for staff.
  • Completes forms in accordance with agency procedures.
  • Makes copies of various documents, places them in proper files, and distributes them to appropriate staff.
  • Locates and attaches appropriate files to incoming correspondence requiring replies.
  • Composes, types, and distributes meeting notes, correspondence, and reports.
  • Provides services to customers, such as order placement or account information.
  • Reviews work done by others to check for correct spelling and proper grammar, ensures that office format policies are followed, and recommends revisions.
  • Searches for information using such sources as the internet.
  • Manages projects or contributes to committee or team work.
  • Mails various items including letters, reports, and promotional materials; and prepares packages and arranges for them to be shipped.
  • Orders and distributes supplies.
  • Creates conference or event materials such as flyers or invitations. Establishes work procedures or schedules and keeps track of the daily work of clerical staff.
  • May supervise other clerical staff and provide training and orientation to new staff.
  • May take dictation in shorthand or by machine and transcribe information.

Job Requirements:

MINIMUM QUALIFICATIONS ADMINISTRATIVE ASSISTANT 1

Promotion: one year of service in a clerical title allocated to Grade 6 and above; and completion of a two-year traineeship*.

Non-competitive: High school diploma or high school equivalency diploma; and three years of experience in administrative support**, which includes use of office software (e.g., email, word processing), provision of customer service, business writing, and management of an office.

* Successful completion of the traineeship requires taking eight courses in the following competencies: Professionalism and Self-Management, Verbal and Written Communication, Interpersonal and Customer Relations, and Computer Skills and Technology. It must include instruction in each of the following topics: office organization and management; business writing; customer service; and Microsoft Word basics.


Additional Information:

The hiring rate for this position is $40,391-$47,695 based on qualifications and experience.

Employees are also offered EXCEPTIONAL BENEFITS! We offer extensive healthcare and retirement options, including the opportunity for a pension. Furthermore, we prioritize a harmonious integration of work, personal life, and academic endeavors to support your overall work-life balance and effectiveness.

Benefits options include:

Health Insurance:

  • Cost effective health insurance premiums with 73% to 88% covered by the employer.
  • PPO or HMO option for personalized healthcare solutions.
  • Exceptional fertility benefits available.
  • Accumulated sick leave can cover a health insurance premium in retirement.

Dental and Vision:

  • No cost dental and vision benefits for employees and eligible dependents.

Educational Support:

  • Tuition benefits to invest in your continuous learning and professional development.

Paid Time Off:

  • New employees are eligible for up to an impressive 22 vacation, 5 personal and 13 paid sick days per year, increasing with years of service.
  • Up to 13 paid holidays annually
  • Paid parental leave

Retirement Plans:

  • Various retirement options, including a defined benefits (pension) plan. With the pension, retired employees receive a defined monthly income for the rest of their life.
  • Additional pre- and post- tax voluntary retirement savings options are available.

Our comprehensive compensation and benefits package are designed to exceed your expectations, affirming our dedication to your overall well-being and professional growth.

Non-Discrimination Notice

Alfred State College hereby advises students, parents, employees, and the general public that it offers employment and educational opportunities, including career and technical educational opportunities, without regard to an individual's race, color, national origin, religion, creed, age, disability, sex, gender identity, gender expression, sexual orientation, familial status, marital status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status, or criminal conviction. Employees, students, applicants, or other members of the college community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely or retaliated against based upon a protected characteristic.

Alfred State policy is in accordance with federal and state laws and regulations prohibiting discrimination and harassment. These laws include the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act of 1973, Title IX of the Education Amendments of 1972, Title VII of the Civil Rights Act of 1964 as Amended by the Equal Employment Opportunity Act of 1972, and the New York State Human Rights Law. These laws prohibit discrimination and harassment, including sexual harassment and sexual violence.

Grievance procedures are available to interested persons by contacting either of the compliance officers/coordinators listed below. Inquiries regarding the application of Title IX and other laws, regulations, and policies prohibiting discrimination may be directed to:

Angela Koskoff
Chief Diversity Officer
Alfred State College
10 Upper College Drive
Alfred, NY 14802
cdo@alfredstate.edu
Phone 607-587-4025

If you would like to receive the combined Annual Security and Fire Safety Report which contains this information, you can stop in and request one at the University Police Department, located in the TG House on Lower College Drive or request a copy by calling the University Police at 607-587-3999. This report is available on the college's website at: http://www.alfredstate.edu/university-police/annual-security-and-fire-safety-report



Equal employment opportunity, including veterans and individuals with disabilities.

PI277187415

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...