American Express Virtual Assistant | Work At Home | | Apply Now ID-5337
Job Description
Are you looking for a flexible, work-from-home opportunity? Do you thrive in providing exceptional customer service and support? American Express is seeking dedicated and motivated individuals to join our team as Virtual Assistants. This role allows you to work remotely, offering you the convenience and flexibility to balance your personal and professional life effectively.
As a Virtual Assistant at American Express, you will play a critical role in delivering top-notch service to our customers. You will be assisting with various tasks, from handling customer inquiries to managing schedules and supporting administrative functions. Your ability to communicate effectively and provide efficient solutions will contribute significantly to our mission of maintaining the highest standards of customer satisfaction.
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Requirements
- High school diploma or equivalent required; Associate’s or Bachelor’s degree preferred
- Minimum of 1-2 years of customer service or administrative experience
- Excellent verbal and written communication skills
- Proficiency in MS Office Suite (Word, Excel, Outlook)
- Strong organizational and multitasking abilities
- Reliable high-speed internet connection
- Ability to work independently and manage time effectively
Responsibilities
- Respond to customer inquiries via email, chat, and phone
- Manage and organize schedules, appointments, and meetings
- Assist with administrative tasks such as data entry, document preparation, and filing
- Provide support for special projects and initiatives as needed
- Maintain accurate records and ensure data integrity
- Communicate effectively with team members and other departments
- Identify and escalate issues to ensure timely resolution
Benefits
- Comprehensive health and dental insurance
- Paid training programs to enhance your skills
- Generous paid vacation and leave policies
- Opportunities for career growth and advancement
- Flexible working hours to accommodate your lifestyle
- Employee assistance programs
- Discounts on American Express products and services
Educational Qualifications
- High school diploma or equivalent required
- Associate’s or Bachelor’s degree preferred
Experience
- 1-2 years of customer service or administrative experience preferred