Auto Claims Adjuster - Auto Property Damage

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About the position

Responsibilities

  • Guide insureds and claimants through the auto claims process from start to finish.
  • Manage multiple moving pieces in a high-volume, fast-paced environment.
  • Provide empathetic customer service to individuals who have been in an accident.
  • Utilize strong organizational and time management skills to handle claims efficiently.
  • Engage with customers to assure them of support and guidance throughout the claims process.

Requirements

  • Excellent oral and written communication skills.
  • Strong decision-making and organizational skills.
  • Ability to think critically and seek answers in a virtual environment.
  • Proficient typing and multi-tasking capabilities in a structured paperless work environment.
  • General understanding of overall claim operations and key stakeholders.
  • College degree preferred, or 1-3 years of related customer service experience or applicable insurance knowledge.

Nice-to-haves

  • Prior claims or insurance experience is a plus.
  • Experience in customer service roles.

Benefits

  • Paid training and licensing opportunities.
  • Comprehensive health insurance coverage.
  • 401(k) retirement savings plan with company matching.
  • Paid time off and holidays.
  • Employee discounts and wellness programs.
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