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Branch Support Specialist

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<strong>Overview<br><br></strong><strong>Company Overview:<br><br></strong>Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer a comprehensive benefits package that may include medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, and other perks, depending on the position and eligibility.<br><br><strong>Job Description<br><br></strong><strong> Job Description <br><br></strong>Allied Universal® is hiring a Branch Support Specialist. The Branch Support Specialist is responsible for being the primary contact for branch management for all general benefit issues, resolution of payroll discrepancies, compliance reporting, uniform/equipment management, and unemployment claims. This hands-on position is responsible for branch-level administration.<br><br><strong> Full Time: Monday - Friday (in Office) <br><br></strong><strong> Pay Rate: $25.00 <br><br></strong><strong>Responsibilities<br><br></strong><ul><li> Maintain employee personnel, medical, and benefit files; maintains branch I-9 files in accordance with company policies and legal policies </li><li> Assist Corporate Human Resources with the annual open enrollment process; provide first-line answers to benefit related questions or works with corporate benefits to identify answers for employees </li><li> Oversee administration of company uniform program, including sizing, issuance of uniforms, timely return of uniforms, assistance with replacements, and maintaining all paper and electronic files associated with the program </li><li> Assist with the workers’ compensation claims management by issuing and obtaining claim paperwork, collecting statements, and coordinating with Corporate Human Resources on doctor’s notes and return to work programs </li><li> Receive initial notices from employees and supervisors for leave of absence requests/needs and coordinates with Corporate LOA department to provide initial information and oversee flow of related paperwork </li><li> Maintain post-hire WinTeam data entry; coordinatee with Payroll to ensure changes are completed properly; respond to questions as needed </li><li> Receive inquiries from outside vendors on unemployment claims </li><li> Under the direction of Corporate Human Resources, conduct HR-related audits on a monthly basis; processes weekly reports </li><li> Coordinate employee relations programs under the direction of Corporate Human Resources <br><br></li></ul><strong>Qualifications<br><br></strong><ul><li> High School diploma or equivalent </li><li> Prior work experience in a professional administrative environment </li><li> Able to focus and multi-task in a busy environment </li><li> Ability to successfully handle stressful situations in a calm and professional manner </li><li> Effective management skills; able to coordinate with multiple employees with diverse personalities and engage them to perform at optimum levels </li><li> Highly proficient and fully functional in all Microsoft Office applications and able to effectively utilize all available office management technology </li><li> Ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines <br><br></li></ul><strong>Preferred Qualifications<br><br></strong><ul><li> College degree in business, human resources, or related field of study </li><li> Human resources and/or recruiting experience </li><li> Experience using iCIMS or other Applicant Tracking System </li><li> Experience using WinTeam or other Human Resources Information System </li><li> Experience using DOMO or other business intelligence tool <br><br></li></ul><strong>Benefits<br><br></strong><ul><li> Medical, dental, vision, basic life, AD&D, and disability insurance </li><li> Enrollment in our company’s 401(k)plan, subject to eligibility requirements </li><li> Eight paid holidays annually, five sick days, and four personal days </li><li> Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law. <br><br></li></ul><strong> Closing <br><br></strong>Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com<br><br>If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.<br><br><strong> Requisition ID <br><br></strong>2025-1445138

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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