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Business Analytics Manager - SAAS - Remote - US ONLY - $110-140K ID-18403

Job Brief:
Steppingblocks is looking for a Business Analytics Manager. This role reports directly to the Chief Innovation Officer and is responsible for data governance, business data quality, reporting, and business analytics (R&D) for product development and innovation. This position is a liaison between the data, product, and executive teams and works closely with each. We are looking for a highly disciplined and attention-to-detail oriented individual with a passion for improving student success with our data-driven approach:

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Responsibilities:
Data Governance
  • Responsible for managing and maintaining business data dictionaries. Work with the data and business units to ensure all definitions, methods, and rules are up-to-date and adequately documented.
  • Build and maintain processes that strengthen data governance practices at Steppingblocks.
  • Responsible for database management, permissions, tracking, and reporting
  • Responsible for database, processes, and workflow documentation management and maintenance
  • Data use compliance. Ensure all business data users use proper storage methods and naming conventions and comply with all privacy policies.

Business Data Quality

  • Responsible for periodic post-ETL data quality analysis to track global changes, the integrity of dimensional values, client aggregational values, and version-to-version change tracking.
  • Create executive summary on data quality results. Work with the data team to investigate, fix, and report findings.
  • Maintain all relevant documentation related to QA.
  • Monitor the consistency of values across products (applications or otherwise) and be able to explain differences.

Reporting

  • Analyze, audit, organize, and build presentations as required for custom delivery requests, Alumlink deliveries, and standard extracts.
  • Generate periodic reports from user data, client data, and usage metrics associated with the customer pipeline.
  • Perform ad hoc reports as needed by management.
  • Proactively generate insights for Steppingblocks’ data and propose ideas for management that influence internal and external use.

Research & Product Development

  • Become a subject matter expert in Steppingblocks’ data to help the innovation team build new products and enhance existing ones.
  • Become an expert in graduation outcomes analytics to perform relevant analyses of our workforce data that would add value to our customers, partners, and the industry.
  • Work with the executive team to perform custom complex analyses that answer direct questions for business opportunities (new potential customers, products, and potential partnerships)
  • Work with the product and customer success teams to address data investigations, product feedback (from data), and potential issues.

Skills Required:

  • Highest level of attention to detail and data discipline best practices.
  • 5+ years of experience managing complex data environments, QA processes, and documentation requirements.
  • Advanced proficiency with SQL and Python to query and analyze data.
  • Proficiency with PostgreSQL, Snowflake, and Mongo.
  • Proficient with data visualization tools, Tableau preferred.
  • Proficient with structured and unstructured data format handling and manipulation.
  • Excellent communication skills (written and verbal) and ability to present complex data in simplified narratives and presentations to management.
  • Bachelor’s degree (Masters preferred) preferably in an engineering or data analytics discipline.
  • Leadership and managerial experience

Perks:

  • Unlimited PTO
  • 401K
  • Medical, Vision and Dental Insurance
  • Professional Development Stipend
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