Call Center Agent - REMOTE, EVENINGS ID-16972
**MUST BE LOCATED IN NORTH/SOUTH CAROLINA, GEORGIA, VIRGINIA**
Catapult Fundraising is searching for dynamic, talented, and hardworking individuals like YOU, who possess exceptional professional phone etiquette, to join our team of Fundraising Specialists.
By joining Catapult's Fundraising family, you become part of something bigger than yourself. Our company is founded on building long-lasting relationships with our non-profit partners, assisting them in reaching their fundraising objectives.
Our Fundraising Specialists solicit donations on behalf of our non-profit partners via phone call. Some of our current clients include Miracle Flights, Special Olympics, and Honor Health Foundation, among others!
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What sets us apart?
Our team members possess a passion for philanthropy and making a difference in people's lives. We also want to help individuals within our organization grow and achieve their full potential. We provide rewarding bonus structures and unlimited opportunities for growth, creating a happy, healthy, and fulfilling work environment for our team members.
What is the schedule?
We aim to offer flexibility to our Fundraising Specialists to work a schedule that suits their needs.
Our standard shift hours are:
Monday - Thursday from 6:00 PM to 9:00 PM
Sundays from 12:00 PM to 5:00 PM
What is the salary?
We appreciate the hard work of our Fundraising Specialists, and we encourage individuals seeking a long-term position to apply!
Our starting pay is $13.00 per hour, with pay increases after 90 days, six months, and one year. After one year of employment, you will qualify to have accrued paid time off!
Knowledge, Skills, and Abilities:
- Superior customer service skills, with a positive and enthusiastic attitude on every call.
- Excellent communication skills.
- A friendly and engaging phone presence with the ability to stay calm and objective in a fast-paced environment.
- Proficiency in using phone and Microsoft computer systems.
- A desire to help others and an understanding of the importance of non-profits in our society.
- Ability to overcome objection in a polite, persistent, professional manner.
Responsibilities:
- Follow client-approved messaging for each campaign on every call.
- Follow fundraising call structure on every call.
- Connect emotionally with prospects, serving as an enthusiastic brand ambassador for the organization.
- Make a compelling case for financial support on every call.
- Maintain a professional appearance and meet dress code requirements.
- Maintain a positive attitude and demeanor.
- Have fun!
Requirements:
- We do not provide equipment for remote work. You will need your own computer (NO MACS OR CHROMEBOOKS), a headset with a microphone, and a hardwired ethernet connection of at least 120 kbps.
- Must be located in Hiring State.
This position is ideal for:
- Veterans.
- Applicants with gaps in their resume or who have been out of the workforce for an extended period.
- Individuals entering or returning to the workforce with limited experience.
- Applicants across all age ranges.
**MUST BE LOCATED IN NORTH/SOUTH CAROLINA, GEORGIA, VIRGINIA**
At Catapult Fundraising, we take pride in being an equal opportunity employer.
To be considered, you must call 702-703-1059 and leave a voicemail message introducing yourself with your full name, state you reside in, and reading script below verbatim:
“In the email Stacy talked about how so many deserving students for whom just a little financial assistance would really help them achieve their educational goals. Private support allows UMGC the flexibility to invest in its most urgent priorities, such as The Area of Greatest Need and The Pillars of Strength Scholarship Program honoring the exceptional sacrifices of the family and non-family caregivers of our nation’s injured/wounded military service members.
With this in mind, how do you feel about joining other alums with a gift of four installments of $60 for a total gift of $240 in support of UMGC?
Job Type: Part-time
Pay: $13.00 per hour
Benefits:
- Flexible schedule
- PTO after one year of employment
- Performance-based raises
- Daily incentives/bonuses
Schedule:
- Sunday through Thursday
- Night shift
- Weekends as needed
Job Type: Part-time
Pay: From $13.00 per hour
Expected hours: No more than 20 per week
Benefits:
- Flexible schedule
- On-the-job training
- Paid time off
- Referral program
- Work from home
Shift:
- 4 hour shift
- Evening shift
- Night shift
Application Question(s):
- Did you leave the voicemail reading the script?
- Do you reside in one of the following states? (North/South Carolina, Georgia, Virginia, Texas, Mississippi, Nevada, Idaho, Kentucky, Alabama, Arkansas, Pennsylvania, Kansas, Ohio) *Please do not apply if you don't*
Experience:
- Call center: 1 year (Preferred)
Work Location: Remote
