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Call Center Sales Representative - Fully Remote ID-20498

Job Summary:

Fast track your Career while working from the comfort and convenience of your home.

TSD Global is accepting applications for Work From Home Call Center Representatives.

The work is exciting - and we make it fun! You will be continuing subscriptions and trials to existing customers all from the comfort of your home!

We also have a monthly stipend incurred by internet services and other utilities.

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We offer:

  • Competitive hourly wages and up to an additional $350 bi-weekly in commission potential
  • Two base hourly pay raises during the first year of employment
  • 100% Paid Virtual Training
  • Advancement opportunities in virtual leadership, training, quality, and workforce management roles
  • 401k Plan
  • Medical, Dental, and Vision Insurance after only 90 days for Full Time
  • Free Satellite Radio service perks
  • $22 monthly internet stipend for those who qualify

Specific Job Responsibilities

  • Contact existing customers on behalf of North America's Leading Broadcast Entertainment Company
  • Upgrade or re-subscribe their services utilizing state-of-the-art technology and client relationship management systems
  • Deliver sales (number of contacts, number of leads/conversions/sales, etc) results that meet client performance objectives.
  • Deliver productivity results (contacts/hour, sales per hour, accuracy) that meet client performance objectives.
  • Adhere to standard contact procedures and attempt to build relationships, build support for client products and services, and overcome prospect objections.
  • Adhere to operational processes, PCI compliance, client standards, and program standards.

Requirements:

  • Must be a Texas Resident
  • Private and secure workspace at home free from background noise or distractions
  • Sales, Call Center, Upselling, Retail Sales, or Customer Service Experience are highly preferred
  • Professional vocabulary
  • Excellent communication skills both oral and written
  • Assertive, quick thinking
  • Excellent schedule adherence and attendance
  • Prior work-from-home call center experience is a plus!
  • Good computer skills

Technical Requirements:

· Must provide your own Computer or Laptop

· Internet Connection - Direct wired connection: Minimum of 25 Mbps download and 10mbps upload of DSL, Fiber Optic, or Cable (no dial-up, satellite, and mobile broadband connections)

· Windows 10 Desktop or laptop current on all security updates

· High-quality noise-canceling wired USB headset

· Dual Screen Set-up – a separate 19” monitor with 1280×1024 minimum resolution (this does not include monitors associated with an All-In-One (AIO) unit)

· Webcam

· Free space – 5 GB

· Processor speed – Dual Core @3 GHz or better OR Quad Core @2GHz or better

· RAM Required – 8 GB

· Anti-Virus – Full versions of Windows Defender or Essentials

Company Overview

TSD Global, a subsidiary of Movate Inc, has been a leader in customer service solutions since 1989. With contact centers across the U.S., US Work From Home, Philippines, and South Africa, we leverage state-of-the-art technology to manage customer support and sales campaigns for some of the world’s largest companies.

Job Types: Full-time, Part-time

Pay: From $10.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Employee discount
  • Health insurance
  • Paid time off
  • Paid training
  • Vision insurance
  • Work from home

Shift:

  • Day shift
  • Evening shift

Supplemental Pay:

  • Commission pay

Work Location: Remote

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