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Claims Intake Processing Representative - Onsite Scottsdale, AZ ID-12126

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.
 
Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

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Position Summary
This position works on-site at our Scottsdale, AZ location


CVS Health is looking for experienced Claims Intake Processors to join our fast-paced Claims Department. As a Claims Intake Processor, you will be responsible for preparing and scanning in paper claims into the production environment. Commercial Paper Claims processes an average of 74,000 claims monthly and provides service to multiple employer and health plans.
Primary Responsibilities of the Claims Processor include:
- Sorting interoffice and regular mail by department.
- Opening and extracting, copying, taping down the items within the envelope.
- Scanning in the mail in accordance with Standard Operating Procedures.
- Printing letters and stuffing envelopes.
- Operate mailroom equipment, including but not limited to:
- Mail slicing machine,
- Scanners,
- Printers,
- Envelope openers.
- Maintaining integrity of claims receipts in accordance with standard claims operating and adjudication procedures.
- Working within turnaround times to meet client performance guarantees for claims processing.
- Meeting productivity and accuracy standards.

Required Qualifications
- 1+ year of experience Microsoft Word, Excel, and Outlook software
- Must be able to lift 20 - 35 pounds.
- Ability to reach, twist, turn, bend, stoop, and walk.
- Understand modern office practices, procedures, and equipment.
- Ability to pay very close attention to detail.
- Possess the ability to work as a team member, but also independently at times with limited direction.
- Successful at working in a fast-paced environment.
- Maintain flexibility and/or the ability to work overtime as needed to meet timelines.

Preferred Qualifications
- Previous PBM Experience.

- Experience in mailroom or office operations.
- 1+ year of claims experience (medical or dental claims experience).

Education

High School Diploma or GED required.

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