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Client Services Rep/Office Services Job at Avenica in Emily

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Avenica is the exclusive Talent Partner of Walser Automotive Group , helping to launch dynamic careers at Walser across all job areas.
Location : Baxter, MN Starts at $15/hr starting for entry level positions up to $18/hr based on experience and position.
Sales Valet, Service Runner, Parts Counterperson, and Salesperson (Customer Specialist) No prior automotive experience required!
Health, Dental, Vision coverage & HSA/FSA Adoption Assistance Program Life Insurance and 401K with Employer Match Guide customers through the sales process by providing vehicle information, answering questions, and offering solutions tailored to their needs.
Resolve customer inquiries by providing prompt, professional assistance and thoughtful solutions to ensure a positive and supportive experience.
Leverage computer programs to efficiently manage multiple tasks, prioritize responsibilities, and take initiative in resolving issues independently in a fast-paced environment.
Assisting with billing questions, scheduling sales and service appointments, and educating customers on features.
If you're interested in a Sales Valet or Service Runner, they assist with customer shuttles, bringing cars up for test drives and sales, car washing or detailing, and cleaning/staging show floor vehicles.
High school diploma or equivalent required Have 1+ year of customer service experience Are comfortable navigating multiple systems on the computer Enjoy working in a fast-paced, customer-facing environment Upon completing the application, you will be prompted to complete our HAALO inventory.
HAALO is the next required step to complete this application.
Avenica is a career launching platform that uses data science, behavioral psychology, and performance coaching to unleash human potential and launch careers.
Completing each step helps translate potential into performance in a role at Walser Automotive Group, and can help us connect an individual's talents and aspirations to specific opportunities where they can truly thrive and provide them with the guidance to succeed.
By submitting an application to Avenica, you are agreeing to be contacted via SMS text messages and email.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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