Content Moderator (Feature - Push) - Urdu Speaking, Malaysia - Trust and Safety ID-5326

December 31, 2024

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

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Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

About

Building a world where people can safely discover, create and connect. The Trust & Safety (T&S) team at TikTok helps ensure that our global online community is safe and empowered to create and enjoy content across all of our applications. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.

About the team

Content that Content Moderator (Feature - Push) - Urdu Speaking, Malaysia - Trust and Safety interacts with includes images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals.

Responsibilities

You will ensure legal compliance and safety of the Urdu content uploaded to our platform.
You are responsible for the development, improvement, and maintenance of standards for the security of our online communities.
You will improve the content management strategy for short video platforms.
You are responsible for coordinating with supervising departments for timely management of content that violates our policies.

Qualifications

Minimum Qualifications

You are a fast learner, a good communicator, and proficient in English and Urdu since the role will oversee the Pakistan market
You possess cultural sensitivity and understanding relating to global/regional current affairs. Familiarity with internet laws and regulations, in particular reviewing online content, would be a good plus.
You pay attention to detail and have a passion for maintaining a high standard of work.

Preferred Qualifications

You have the resilience and persistence to handle routine daily tasks efficiently and accurately.
You have interest in short video platforms.
Experience in a BPO/call center/customer service environment is a plus.
Comfortable with and understand that the job requires reviewing internet content that may be deemed inappropriate and / or contain explicit materials.
Your ability to work in a high-tempo environment, adapt, and respond to the day-to-day challenges of the role.
Your resilience and commitment to self-care to manage the emotional demands of the role.