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Customer Experience Marketing Manager

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<strong>Responsibilities<br><br></strong>Hexagon’s Safety & Infrastructure division is looking for a full-time Customer Experience Marketing Manager to join our North America regional marketing team. Our customers are our lifeblood, and this versatile role will be responsible for partnering with new Hexagon public safety customers to ensure engagement and connectivity to the organization from the moment agencies make a purchase through the life cycle of implementation and beyond.<br><br><strong>Core Responsibilities<br><br></strong><ul><li>Hands-on event planning and management</li><li>Writing and designing digital assets (emails, forms, landing pages, etc.)</li><li>Project management</li><li>Graphic design</li><li>Data capture and presentation, as KPIs are an important function of this position<br><br></li></ul><strong>Education / Qualifications<br><br></strong><strong>Essential experience and skills: <br><br></strong><ul><li>At least five (5) years’ experience in marketing and communications</li><li>Proven project management skills, may need to manage up to 25 concurrent projects</li><li>Strong written and verbal communications skills</li><li>Event planning, management and execution (NOTE: Must be able to physically lift and move 25 lbs. at a time. Candidates must be able and willing to set up event spaces, transport boxes and ship items.) </li><li>Pardot and Salesforce knowledge and experience (or similar tools)</li><li>Ability to work well with cross-functional teams, both internal and external</li><li>Must be willing to travel up to 20%<br><br></li></ul><strong>Desirable Skills<br><br></strong><ul><li>Background in software sales OR public safety marketing is preferred, though not necessary<br><br></li></ul>Location: Huntsville, AL or remote. Note: If remote, must be able and willing to store a small amount of marketing swag within home office for shipping purposes.<br><br>#SIG2025<br><br><strong>About Hexagon<br><br></strong>Hexagon is a global leader in digital reality solutions, combining sensor, software and autonomous technologies. We are putting data to work to boost efficiency, productivity, quality and safety across industrial, manufacturing, infrastructure, public sector, and mobility applications.<br><br>Hexagon’s Asset Lifecycle Intelligence division helps clients design, construct, and operate more profitable, safe, and sustainable industrial facilities. We empower customers to unlock data, accelerate industrial project modernization and digital maturity, increase productivity, and move the sustainability needle.<br><br>Our technologies help produce actionable insights that enable better decision-making and intelligence across the asset lifecycle of industrial projects, leading to improvements in safety, quality, efficiency, and productivity, which contribute to Economic and Environmental Sustainability.<br><br>Hexagon (Nasdaq Stockholm: HEXA B) has approximately 25,000 employees in 50 countries and net sales of approximately 5.4bn EUR. Learn more at hexagon.com and follow us @HexagonAB.<br><br><strong>Why work for Hexagon?<br><br></strong>At Hexagon, if you can see it, you can do it. Hexagon’s Asset Lifecyle Intelligence division puts their trust in you so that you can bring your ideas to life. We have emerged as one of the most engaged and enabled workplaces*. We are committed to creating an environment that is truly supportive by providing the resources you need to fully support your ambitions, no matter who you are or where you are in the world.<br><br><ul><li> In the recently concluded workplace effectiveness survey by Korn Ferry, a global HR advisory firm, Hexagon, Asset Lifecycle Intelligence division has emerged as one of the most Engaged and Enabled workplaces, when compared to similar organizations that Korn Ferry partners with.<br><br></li></ul><strong>Everyone is welcome<br><br></strong>At Hexagon, we believe that diverse and inclusive teams are critical to the success of our people and our business. Everyone is welcome—as an inclusive workplace, we do not discriminate. In fact, we embrace differences and are fully committed to creating equal opportunities, an inclusive environment, and fairness for all.<br><br>Respect is the cornerstone of how we operate, so speak up and be yourself. You are valued here.<br><br>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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