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Daytime Cafe Server

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**Bluestone Lane** is an Australian\-inspired coffee \& hospitality brand committed to providing environments where our guests or “locals” feel special through genuine connections, premium award\-winning coffee, and healthy food. At Bluestone Lane, it’s more than coffee, it’s connection! Locals come to Bluestone Lane for their daily escape \& to feel more connected in their communities. Seeking friendly, customer service\-oriented **Servers** for our **Larchmont** cafe! This is a daytime concept, supporting a great work/life balance. **What You'll Do*** Provide genuine connection and hospitality to each and every guest that enters the cafe* Follow the Bluestone Lane Steps of Service when waiting on guests and serving their tables* Maintain full knowledge of all menu items and ingredients, including limited time offerings, to provide guidance to guests on menu recommendations and potential allergens* Accurately take guests orders and upsell items to achieve higher ticket totals* Promptly and calmly address any guest issues, escalating to management if necessary* Master the Bluestone Lane art of making coffee on La Marzocco espresso machinery* Assist with packaging takeout items and working with 3rd party delivery drivers to ensure app orders are accurate* Follow all health \& safety standards to operate a clean and organized work space**Who You Are*** A hospitality first people person\-\-you simply love to make others feel good, no questions about it!* A positive contributor to the team environment, working cohesively with others to deliver exceptional experiences to our locals* A multi\-tasker who won't bat an eye even when caught under a bit of pressure* A motivated \& hungry individual who is looking for career development in the hospitality industry* A fast learner can shift from one job to the next with ease* A digital warrior, you'll be able to help locals navigate the BL order ahead app with your eyes closed* A punctual \& reliable teammate, always on time for shifts \& never leave your teammates hanging**Our Teammates Benefit From*** World class coffee training programs* Amazing career development opportunities* $11\.25/hour \+ TIPS \= \~ $21\.00 \- $24\.00* 401k plan with company match* Healthcare \& Paid Parental Leave\** Paid Vacation \& Holidays\** Complimentary coffee \& shift meals* Commuter benefits* Employee Assistance Programs* Employee Resource Groups* Employee referral program* Daytime hours only, allowing for a great work\-life balance* For qualifying teammates**Working Environment** : Working conditions are typically indoors in environmentally controlled conditions. While performing the duties of this job, the employee is regularly required to talk or hear. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Bluestone Lane is an Equal Opportunity Employer, committed to celebrating diversity within our teams. We encourage inclusive environments for all, where we respect and empower individuals. Visit us at bluestonelane.com to learn more about working on our incredible team. Bluestone Lane utilizes the federal government's E\-Verify program to determine employment eligibility. Please visit e\-verify.gov for more information.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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