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Dental Office Operations Manager ID-20625

Implant and Perio Center of Kansas is seeking an exceptional operations leader to elevate our team as a Practice Manager overseeing our offices in Wichita, KS.

What We’re All About:

We’re committed to providing cutting-edge dental care, fostering innovation, and building a supportive work culture where your skills and potential will be valued. Our team is excited to welcome someone who shares our vision for exceptional patient experiences and professional growth. Representatives make a difference to customers and the company, providing over-the-phone customer service.

As the Practice Manager, you will collaborate with the leadership team, all team members, and doctors to oversee the day-to-day operations and ensure overall efficiency and effectiveness for our offices. This involves a multifaceted approach to ensure that all operational processes run efficiently while maintaining and enhancing the productivity and functionality of our offices.

This is a fantastic opportunity to join an established and growing dental organization and have a significant impact on the success of our local offices. This role is essential for creating an efficient, effective, and collaborative environment.

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Responsibilities:

· Engage and collaborate with team members to align operational strategies and organizational goals.

· Identify opportunities and develop corresponding action plans.

· Employ structured and repeatable management processes with team to drive operational effectiveness and growth.

· Prioritize areas of focus based on impact and urgency; helps team do the same.

· Optimize processes with further development of documented standard operating procedures and organization.

· Create and follow through with quality control processes across multiple locations and providers.

· Partner with support to organize and implement an annual marketing plan and provide key insights and analysis on return on investment to optimize future marketing efforts.

· Identify, assess, and control any risk factors and compliance aspects associated with the business.

· Facilitate open communication channels to ensure that insights and feedback are shared effectively, driving informed decision-making.

· Advocate necessary resources and support when necessary.

· Take ownership and guide operations teams to cultivate and embrace core values while fostering opportunities for professional development.

· Coordinate effective and comprehensive onboarding for new staff.

· Advise and train staff on operational policies and recommend changes where applicable.

· Set clear expectations with the team; provide regular feedback, partner on professional development plans, and inspire team to achieve goals.

· Continuously assess capabilities and performance of team members, ensure contributions are recognized and actively address underperformance through progressive coaching.

· Track key performance indicators for the offices, including patient experience, and develop actionable strategies for improvements based on findings.

· Maintain a front-line obsession and promote an exceptional patient experience.

· Ability to travel up to 50% from our East and West office locations.

· Other duties as assigned.

Qualifications:

· 3+ years of previous operational experience, dental preferred.

· Bachelor’s degree in business or healthcare administration, or another related discipline, or commensurate work experience from on-the-job management/ leadership training.

· Proven experience in managing multiple teams and multiple locations.

· Track record of developing and implementing strategic growth practices and increasing market visibility.

· Excellent leadership and communication skills with a passion for growth.

· Continuous desire to learn and improve daily and provide development opportunities for staff members.

· Strong organizational skills with the ability to prioritize, manage, and delegate multiple tasks.

· Competency in using business software such as Microsoft Office and related platforms.

· Experience managing a P&L and baseline understanding of core financial metrics.

What We Offer You:

Growth Opportunities: Expand your skills in an advanced dental clinic environment.

Comprehensive Benefits:

401(k) with matching

Health, and vision insurance???

Paid time off and training opportunities

Many more benefits included

Details:

Schedule: Full Time

Location: Wichita, KS 67226 (Must be able to commute or relocate before starting).

If you’re ready to bring your passion for dentistry, leadership, and patient care to a thriving practice, we’d love to hear from you!

Apply today and take the next exciting step in your dental career.

Job Type: Full-time

Pay: $40,000.00 - $60,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Employee discount
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 10 hour shift
  • 8 hour shift
  • Day shift
  • Monday to Friday

Ability to Commute:

  • Wichita, KS 67226 (Required)

Ability to Relocate:

  • Wichita, KS 67226: Relocate before starting work (Required)

Work Location: In person

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