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Director Insights, Operations & Capabilities(Remote Or Hybrid) ID-25117

The pay range is $147,000.00 - $264,000.00

Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves.Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation.Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits .

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About Us

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here (http://corporate.target.com/about) .

Fueling the continued success of one of the world's most beloved and recognized brands is a distinctly capable, curious, and accomplished Insights organization. We study our guests to discover new needs and insights, then craft every interaction to build brand love and drive growth. We are market experts who insist on a clear and cohesive understanding of our business objectives, guests, their behaviors, our business strategies, and the competitive landscape to drive growth. Our commitment to partnering both internally and with external enables us to understand our guests deeply, inform short- and long-term business decisions, and position Target for long-term success within an increasingly competitive environment. Leveraging our collective assets and fostering a healthy, supportive, and open team culture, we deliver a holistically gratifying experience that guests can only get at Target.

A role on the Enterprise Insights team means you will be a champion for our current and future guests, inspiring the organization to act in their best interest. Under your leadership, your team will help partners build consumer-centric strategies and activations.

As a Director Insights, you will report to the VP of Enterprise Insights and have responsibility for ensuring research quality and methodological rigor across all Insights teams. You will work with your direct reports to identify and/or develop and implement new tools, technologies, or methodologies (e.g., DIY platforms, knowledge sharing, AI/GenAI). You will also streamline research operations, making it easier for the team to identify and execute best in class research. Your team will oversee relationships with vendor partners and facilitate contract execution and management.

You will be a passionate advocate for quality research, an effective communicator and leader that is flexible, and can demonstrate an ability to partner with, and influence other senior leaders and cross-functional teams. Importantly, you are also accountable for the upskill the Insights team through training and knowledge-sharing.

  • Bachelor's or Master's degree

  • 10+ years of Market Research or Consumer Insights experience

  • Credible functional leader whose functional perspective is respected and whose POV is sought out.

  • Stays up to date on industry trends, advanced insights tools/methods, and best practices to continually enhance capabilities.

  • An effective coach, mentor, and developer of people.

  • Collaboration effectively, enrolling and bringing others along in a timely manner.

  • Manage external vendors, experiments with new methods, and leverages emerging capabilities to drive efficiency and effectiveness.

  • Expertise in identifying long-term consumer trends (e.g., changing attitudes, lifestyle shifts) and their impact on the business.

  • Strong strategic thinking, informed by a deep understanding of the business, and excellent communication skills to turn data into actionable insights that guide organizational decisions.

  • Experience managing insights capabilities: research tools, platforms, vendors, knowledge management, etc.

  • Track record of operationalizing insights (e.g., improving processes, standardizing methodologies, or scaling best practices).

This position may be considered for a Remote or Hybrid (known internally at Target as "Flex for Your Day") work arrangement based on Target's needs. A Remote work arrangement means the team member worksfull-time from home oran alternatelocation that's not a Target location, does not have a desk at a Target location and may travel to HQ up to 4 times a year. A Hybrid/Flex for Your Day work arrangement means the team member's core role may be performed either remote or onsite at a Target location depending upon what your role, team and tasks require for that day. Work duties cannot be performed outside of the country of the primary work location, unless otherwise prescribed by Target.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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