Entry Level Live Chat Customer Service Jobs – No Phone, No Experience Required | $25–$35/hr ID-24778
Job Title: Entry-Level Live Chat Customer Support Agent
Compensation: $25–$35 per hour, paid weekly
Location: Remote – Open to international applicants
Schedule: Flexible shifts; select your own 4–8 hour blocks
Experience Required: None – full training provided
Education Required: No degree necessary
Company Description
A direct-to-consumer subscription company specializing in health, skincare, and personal wellness is hiring for entry level live chat customer service jobs to support its growing customer base across North America and Europe. This is an entry-level position built specifically for individuals new to remote work, digital communication, or online support—but who are eager to grow within a modern support environment.
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This role is completely phone-free. No calling customers, no answering headsets, and no awkward Zoom meetings. You’ll be given the tools, training, and chat templates to thrive as a behind-the-scenes problem solver—serving real people through live messaging and structured workflows.
Role Summary
– Handle real-time customer inquiries via live chat in a browser-based platform
– Answer questions about account access, promo codes, orders, and subscription options
– Send links to help guides, product pages, and tracking information
– Copy/paste approved responses or tailor them based on the situation
– Tag and summarize each conversation for internal reference
– Route technical issues to senior team members when outside your scope
Why This Is a Great Entry-Level Opportunity
You're searching for entry level live chat customer service jobs because you want something real—but not overwhelming. This position is perfect if you:
– Type faster than you talk
– Want your first online job to feel structured
– Don’t have past customer service experience
– Hate phones but love solving problems
– Prefer clarity over chaos
This is a legitimate hourly role—not gig work, not surveys, and not task farming.
Minimum Requirements
– A computer (laptop or desktop) with Chrome installed
– Reliable internet (10 Mbps minimum)
– Ability to type at least 40 WPM with accurate grammar
– Fluent written English with a professional but friendly tone
– A quiet place to work where you can focus on chats
– Commitment to working at least 15 hours/week
Pay & Scheduling Details
Starting rate: $25/hr
Performance raise: $30–$35/hr after 4 weeks (based on resolution time, accuracy, and feedback)
Shifts are scheduled weekly using our online dashboard. You choose the blocks that work for you: mornings, evenings, overnights, or weekends. You can change your availability every week.
Training That’s Built for Beginners
Training is 100% remote and designed to take just a few hours, not weeks. You’ll complete:
– Two video-based onboarding sessions
– A chat simulator with guided prompts
– One live practice session with a mentor
– Feedback review before your first real shift
Most new hires are fully live and earning by Day 3.
Sample Workday
You sign in for a 4 PM–8 PM shift. The first customer asks about how to pause their subscription—you respond with the appropriate macro and verify their changes. Another customer can’t apply a discount—you walk them through checkout and issue a manual override. One more is concerned about shipping delays—you locate the tracking link and reassure them. You close your shift having resolved 15 tickets—all without talking to anyone on the phone.
Real Agent Reviews
“I didn’t know if I could get hired without experience, but this job was built for beginners. The training made me feel confident and I’ve been working 20 hours/week while studying full-time.” – Mila K., Toronto, Canada
“Best first job I’ve ever had. No phones, no meetings, just a quiet dashboard and a set of tickets to work through. Pay comes every Friday like clockwork.” – Ronnie J., Dallas, TX
FAQs
Do I need a degree or background in customer service?
Nope. This role is specifically designed for entry-level candidates.
Will I ever have to talk to customers?
No. This job is 100% chat-based. You’ll never make or take phone calls.
How fast can I get started?
Most new hires complete training and start live shifts in 2–4 days.
Is this a U.S.-only job?
No. We hire internationally for this position.
Can I grow into a full-time role?
Absolutely. High-performing agents often move into QA or training roles.
Apply Now – Start Your Remote Career Today
Click the Apply Now button to begin one of the most supportive and flexible entry level live chat customer service jobs online. Train this week, get paid next week, and start building your remote work lifestyle—no phones, no stress, just real support work with real pay.