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Field CAT Adjuster

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<strong>Job Description<br><br></strong>We are seeking a highly skilled and motivated <strong>Field CAT (Catastrophe) Property Claim Adjuster</strong> to join our team. The ideal candidate will have extensive experience in handling property claims, particularly those related to natural disasters and catastrophic events. As a Field CAT Property Claim Adjuster, you will play a crucial role in assessing property damage, investigating claims, and providing excellent customer service to policyholders during times of distress.<br><br><strong>Responsibilities<br><br></strong><ul><li>Complete onsite inspection of properties to include investigating facts, evaluating damages and writing estimates </li><li>Deploy to catastrophe areas promptly to assess property damages and evaluate the extent of loss. </li><li>Effectively evaluate contract language and identify coverage issues</li><li>Promptly and appropriately develop the file to provide accurate and timely investigation and loss analysis</li><li>Maintain an active file diary to more file toward resolution</li><li>Recognize and pursue recovery</li><li>Adhere to all statutory and regulatory fair claims practices</li><li>Recognize and identify potential fraudulent claims</li><li>Effectively control the use, work product, and expenses of outside vendors</li><li>Effectively evaluate claim facts and negotiate claim settlements</li><li>Develop and maintain strong business relationships with internal and external customers</li><li>Successfully contribute to the development and delivery of the team’s goals, objectives and results</li><li>Supports workload surges and/or Catastrophe Operations to include working extend hours during designated CATs.</li><li>Establish and maintain rapport with business partners including insureds, agents, and underwriters</li><li>Provide excellent customer service skills to a diverse client base that results in more than satisfied clients. <br><br></li></ul><strong>Qualifications<br><br></strong><ul><li>Full knowledge of personal and commercial insurance contracts, investigation techniques, legal requirements, and insurance regulations a plus. Experience in commercial claims handling would be preferred</li><li>Corelogic/Cotallity or similar estimating platform experience required</li><li>An aptitude for evaluating, analyzing, and interpreting information</li><li>Excellent verbal and written communication skills</li><li>Innovative thinker with ability to multi-task</li><li>Strong customer service skills</li><li>Working knowledge in Microsoft Office</li><li>Prior experience handling complex claims with large exposures</li><li>Ability to work in multiple systems and utilize provided technology to estimate damages in the field</li><li>Ability to work both independently and team supportive environment</li><li>Empowerment to make decisions within your authority and execute company mission</li><li>Must be able to travel, at last minute, and work extended hours during peak periods or in response to catastrophic events. <br><br></li></ul>Must have the ability to secure the Property and Casualty Adjusters license within 6 months of employment<br><br><strong>About Us<br><br></strong>Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.<br><br>At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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