Flight Technician, Rochester ID-18816
Who is Flock?
Flock Safety is an all-in-one technology solution to eliminate crime and keep communities safe. Our intelligent platform combines the power of communities at scale - including cities, businesses, schools, and law enforcement agencies - to shape a safer future together. Our full-service, maintenance-free technology solution is trusted by communities across the country to help solve and deter crime in the pursuit of safer communities for everyone.
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Our holistic public safety platform is comprehensive and intelligent, providing the actionable evidence needed to solve, deter and reduce crime across neighborhoods, schools, businesses and entire cities. Without compromising transparency or privacy, we are turning unbiased data into objective answers.
Flock strives to offer a career-defining experience where you can also make an impact on your community. While safety is a serious business, we are a supportive team that is optimizing the remote experience to create strong and fulfilling relationships even when we are physically apart. Our group of hard-working employees thrive in a positive and inclusive environment, where a bias towards action is rewarded.
We have raised over $700M in venture capital from investors including Tiger Global, Andreessen Horowitz, Matrix Partners, Bedrock Capital, Meritech Capital Partners, and Initialized Capital. Now surpassing a $7.5B valuation, Flock is scaling intentionally and seeking the best and brightest to help us meet our goal of reducing crime in the United States by 25% in the next three years.
The Opportunity
Flock Safety is looking for an Installation Technician to join our Field Operations team. Our team is comprised of individuals who are results-driven, detail-oriented and combine a great work ethic with critical thinking to install products that delight our customers. Our technicians are the face of our company and interact frequently with a variety of our customers while out in the field. This is an important role that is crucial to the success of our business.
How you'll make an impact:
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Install poles of varying lengths per install specifications. Requires digging a minimum of 8” x 24” holes.
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Assemble, kit, and install various ancillary components and Flock Safety products
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Mount solar panels on poles, as well as attaching external batteries to solar panels
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Affix license-plate reading cameras to poles, angle to capture desired footage
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Work on both public and private roads, working often on equipment 10-12’ high.
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Occasionally working with a bucket truck and/or ladder to work on equipment up to 30’ high.
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Repairing minor breaks in underground irrigation or private wiring
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Adhere to daily schedule by showing up prepared and on time
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Complete work in a reasonable time frame
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Provide installation pictures via the Flock field app
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Perform work in safe and professional manner
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Meet with customers to discuss installation options and perform site surveys
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Communicate effectively with both internal teams and customers
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Driving (and bringing home daily) a Dodge Promaster 1500 or similar company vehicle
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Daily inventory management and reporting
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Project coordination between end users and deployment teams
The Skillset
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This role requires frequent/continuous bending, digging, reaching, climbing, squatting, sitting, standing, walking, driving, and independently lifting up to 50 lbs.
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Prior experience with field work is a plus: construction, security systems, low voltage wiring, or similar.
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Prior knowledge or willingness to be trained to operate and drive a bucket truck on occasion.
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Comfortable driving a work van(Ford Transit) and occasionally a 1 ton pickup truck(Ram 3500) or towing a small trailer.
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Prior use of tow behind compressor, stand on skid steer(Toro Dingo) or ride on skid steer(Bobat) is a plus (training included)
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Must be comfortable working on and around ladders/heights
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Handyman-like experience whether personally or professionally.
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Able to think on your feet and while using your hands.
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Time-management and communication skills
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Highly organized
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Desire to work outdoors and comfortable working in all weather conditions
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General knowledge for all things tech, and the ability/desire to learn and work with new software/tools.
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Positive and professional demeanor
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Willingness to go outside your comfort zone when the situation requires it.
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Basic knowledge of computer skills, Salesforce, Google Suite and email
Required Availability: Work hours are M-F during daylight hours. As a traveling technician you may be asked to work extended hours, and some Saturdays in order to meet project deadlines and customer expectations.
Travel: Expect to be on the road at least 3 weeks a month, including weekends performing installation activities across the US.
Physical Activities Performed Frequently:
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Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like.
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Moving self in different positions to accomplish tasks in various environments including tight and confined spaces.
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Remaining in a stationary position, often standing or sitting for prolonged periods.
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Moving about to accomplish tasks or moving from one worksite to another.
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Adjusting or moving objects up to 75 pounds in all directions.
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Communicating with others to exchange information, often over the phone.
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Repeating motions that may include the wrists, hands and/or fingers.
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Operating machinery and/or power tools.
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Operating motor vehicles or heavy equipment.
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Constantly assessing the accuracy, neatness and thoroughness of the work assigned.
Environmental Conditions and Physical Demands
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Occasionally working in seasonal high and low temperatures.
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Frequently working in outdoor elements such as precipitation and wind.
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Occasionally working in noisy environments.
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Occasionally working in hazardous conditions: near highways or heavy traffic.
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Frequent sedentary work that primarily involves sitting/standing.
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Constant light work that includes moving objects up to 20 pounds.
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Frequent medium work that includes moving objects up to 50 pounds.
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Occasional heavy work that includes moving objects up to 100 pounds or more.