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Front Desk Assistant

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<strong>Overview<br><br></strong><strong>Come join our team as a Dental Front Office Assistant!<br><br></strong>This position is more than just a job, it is an opportunity to do what <strong>YOU</strong> love and get paid to do it! You will enjoy a fulfilling career like no other and will play a vital role in changing the lives of our patients. Together with our experienced dentists and lab professionals, you can be part of delivering <strong>life-changing tooth replacement care</strong> to hundreds of thousands of patients every year. If this sounds like what you are looking for, we would love to hear from you!<br><br><strong>Benefits<br><br></strong>We care about our employees and understand the hard work that goes into providing the best-in-class patient care. You will be provided with the training needed to provide you with the support you need to do your job well. <strong>Additional benefits include</strong>, group medical and dental insurance, vision insurance, life insurance, flexible spending (health and dependent care), 401(k), 9 paid holidays off, 10 days of vacation, and 5 additional PTO days. We also offer ancillary benefits to include hospital indemnity, accident, and critical illness insurance options.<br><br><strong>Responsibilities<br><br></strong>The <strong>Front Office Assistant</strong> will support the clinic in various operations within the practice. You will effectively and efficiently manage the patient lobby while maintaining professional standards, and ensuring that all interactions between the doctor, staff, and patients run as smoothly as possible. The <strong> Front Office Assis </strong> <strong>tant</strong> will also answer and handle phone calls to include scheduling appointments, check in/out, discussing treatment and financial arrangements, handling the insurance billing process ensuring all claims are processed in a timely manner according to a variety of insurance guidelines and ensuring maximum reimbursement, among other duties as assigned.<br><br><strong>Qualifications<br><br></strong>To apply for this position, you <strong>must</strong> have strong organizational and management skills. Experience working with Dentrix, handling dental office finances, full insurance billing process (including claims submission, appeals, and denial management) and being able to multi-task. You must be able to work in a high volume, fast paced office while maintaining a positive and friendly attitude.<br><br><strong>Apply today by clicking β€œApply Now”!<br><br></strong><strong>About Affordable Care<br><br></strong>Founded in 1975, today Affordable Care, LLC is America’s largest dental support organization (DSO) focused on tooth replacement services, serving more than 400 dental practices across the United States. Supported practices primarily concentrate on extractions, dentures, implants, and fixed arches, with some practices housing an on-site laboratory to enable same-day dental services . <strong>Affordable Care is the DSO for several top dental brands including, but not limited to, Affordable Dentures & Implants, DDS Dentures + Implant Solutions, and Advanced Dental Implant Centers.</strong> From the Affordable Care Support Center, located in North Carolina’s Research Triangle Park, along with field-based teams, Affordable Care provides business expertise and support services to dental practices, taking care of non-clinical duties so dentists can focus on treating patients (visit affordablecare.com ).

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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