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Front Desk Clerk

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Job Summary
We are seeking a motivated and friendly Front Desk Agent to join our team. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a welcoming atmosphere. This role requires strong organizational skills, attention to detail, and the ability to handle multiple tasks efficiently. The Front Desk Agent will manage reservations, assist guests with inquiries like parts, and maintain the front desk area.

Responsibilities

  • Greet and welcome guests upon arrival with a warm and friendly demeanor.
  • Manage check-in and check-out processes efficiently.
  • Handle reservations and cancellations through various channels.
  • Address guest inquiries and resolve any issues promptly to ensure satisfaction.
  • Maintain accurate records of guest information and transactions using computer systems.
  • Perform clerical duties such as data entry, filing, and proofreading documents.
  • Assist in maintaining the cleanliness and organization of the front desk area.
  • Demonstrate excellent phone etiquette while handling incoming calls.

Requirements

  • Proven experience in customer service or a similar role is preferred.
  • Strong organizational skills with the ability to multitask effectively.
  • Excellent verbal communication skills; bilingual candidates are encouraged to apply.
  • Attention to detail for accurate data entry and proofreading tasks.
  • Ability to work in a fast-paced environment while maintaining professionalism.
  • Strong phone etiquette skills for effective communication with guests and vendors.
  • Flexibility to work various shifts, including evenings and weekends as needed.

Join our team as a Front Desk Agent where your contributions will help create memorable experiences for our guests!

Job Types: Full-time, Part-time

Pay: $15.00 - $20.00 per hour

Expected hours: 20 per week

Benefits:

  • Professional development assistance

Schedule:

  • Day shift
  • Evening shift
  • Monday to Friday
  • Morning shift
  • No weekends

Work Location: In person

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This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

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When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

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4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

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5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

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