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Front Desk Receptionist/Assisting Placement Officer

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Job description

We are looking for a pleasant Front Desk Representative/Assisting Placement Officer to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the “face” of the company for all visitors and will be responsible for the first impression we make.

The ideal candidate will have a friendly personality while also being very perceptive and disciplined. You should be able to give accurate information. A customer-oriented approach is essential.

The goal is to make guests and visitors feel comfortable and valued while on our premises.

Responsibilities

  • Keep the front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
  • Greet and welcome guests
  • Answer questions and address complaints
  • Answer all incoming calls and redirect them or keep messages
  • Receive letters, packages etc. and distribute them
  • Prepare outgoing mail by drafting correspondence, securing parcels etc.
  • Check, sort and forward emails
  • Monitor office supplies and place orders when necessary
  • Keep updated records and files and make necessary changes.
  • Take up other duties as assigned (travel arrangements, schedules etc.)
  • Ability to learn software and communication with different departments as required. Training will be provided on the job.
  • Make calls to potential Employees.
  • Help potential employees in filing up the employment application.
  • Assisting placement officer in placing the candidates on the job to the appropriate clients.
  • Knowledge to conduct yearly in-service and other drills, as required.

Requirements

  • Proven experience as front desk representative or relevant position
  • Familiarity with office machines (e.g. fax, printer etc.)
  • Knowledge of office management and basic bookkeeping
  • Proficient in English (oral and written)
  • Excellent knowledge of MS Office (especially Excel and Word)
  • Strong communication and people skills
  • Good organizational and multi-tasking abilities
  • Problem-solving skills
  • Customer Service Orientation
  • High School diploma: additional qualifications will be a plus.

Job Type: Full-time

Pay: From $15.00 per hour

Work Location: In person

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