Fulfillment Center Associate ID-24811

Job Description:

Apply here to be considered for our future Fulfillment Associate openings:

Our Talent Acquisition team will be reviewing applicants from this posting and determining if your skills and experience align with our Fulfillment Associate roles. This review is for future hiring within our Terrell, TX fulfillment center.

Please be aware that this role description is a generalized description and may not have the exact details of the role you could be identified for.

Please ensure that you answer our application questions because we will use your answers to help identify you for the right aligned Fulfillment Associate opportunity. If you are identified as a potential fit, one of our recruiters will reach out to set up a call to discuss our future opportunity.

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Who We Are:

We're Cart.com, one of the fastest growing commerce enablement companies in the world. We provide the digital and physical infrastructure that empowers thousands of leading B2C, B2B and public sector organizations to unify commerce operations from product discovery to product delivery.

We're building toward a world where commerce has no bounds. Our enterprise-grade software, services and logistics infrastructure, including our own network of omnichannel fulfillment and distribution centers, enable merchants to navigate an increasingly complex operating landscape and drive efficient growth.

Our goal is to be the global backbone of commerce. To achieve it, we're looking for entrepreneurial, innovative and determined teammates who are eager to help our growing base of customers simplify their commerce operations and seamlessly reach their own customers, wherever they are. Sound like you? We'd love to hear from you.

Cart.com Fast Facts:
  • 6,000+ customers worldwide
  • 1,600+ employees globally
  • 17 warehouses nationwide, totaling over 10 million square feet of space
  • Headquartered in Houston, TX with international offices in Mexico and Poland


Our values:

Cart.com is building a company that is committed to living out these 6 core values:

  • Be brand obsessed: Our lives are shaped by the brands we interact with daily. We obsess over the brands we serve, and about the things they care about.
  • Think beyond the box: "We've always done it that way" is not a phrase uttered often at our office. We create creative solutions to complex problems.
  • Don't give up: We learn from our challenges and see them for what they are; great building blocks to an amazing brand story.
  • Speak up: We communicate clearly and directly because we care deeply. Communication is the bedrock of our community.
  • Work together: We've built a team that prides itself on diversity of thought and background. Collaboration is better with contrast.
  • Remember to be human: We work hard, but we leave room for the people, places and things that we love.



This position is open to applicants or individuals who are located in or willing to move to Terrell, TX.

The Role:

As a Fulfillment Associate, you will serve as the backbone for Fulfillment as a Service at Cart.com. Getting a package to a customer's doorstep is not an easy task. Our fulfillment associates should be ready to provide efficient and quality work for our clients and customers while solving problems as they come up. In this role, you will work closely with your floor manager, team leads, and fellow associates. This seat is expected to be eager to learn new things, be a team player, and be ready to find out of the box solutions.

What You'll Do:

  • You are the magic behind the online shopping experience. Day-to-day tasks can include picking and packing product from our warehouse shelves, restocking and cycle counting inventory, or prepping and kitting special projects. Our associates should be ready to help any team within our warehouses that might need it most on any given day, be that inbound, outbound, inventory, returns, or wholesale.
  • Support your team members with questions and requests
  • Understand and strive to hit your expected target metrics and ask for support to help you get there
  • Keep spaces organized and clean at all times
  • Keep safety at top of mind; follow all safety procedures and bring up safety concerns as they arise
  • Communicate clearly and candidly



Who You Are:

  • Brings a great attitude about life and work with you every day
  • Have a desire to be a part of a good team and community
  • Use attention to detail and are to ensure our brand obsession translates into hitting team SLAs
  • Embodies our values with the goal of protecting and evolving our culture
  • Quick learner
  • Unafraid to ask questions
  • Proposes creative solutions to tough problems
  • Ensures a high level of detail and quality to all work tasks


What You've Done:

  • Experience in an automated environment
  • Distribution Center knowledge
  • Proficient Computer Skills, especially in Microsoft Excel and Word.
  • Effective communicator both orally and written



Nice to Haves:

  • Distribution Center experience a plus.


Currently, Cart.com does not intend to hire candidates who will need, now or in the future, Cart.com sponsorship through any non-immigrant visa category such as the H-1B, H-1B1, E-3, O-1, or TN.

All hiring is contingent on eligibility to work in the United States. We are unable to sponsor or transfer visas for applicants.

Cart.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...