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Hotel Houseman - Kotzebue, AK - Nullagvik

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Job DescriptionThis Hotel Houseman position provides a variety of cleaning services and other related duties required to keep hotel facilities in a clean and orderly condition.ResponsibilitiesProvide the highest quality of service to the customer at all times. Cleans, sweeps, vacuums, mops or restocks hotel areas such as hallways, stairways, food preparation, kitchen, laundry rooms, common areas, restrooms, public or other similar areas.Dusts both low and high areas. Wipes down or cleans various surfaces.Sweeps, mops, scrubs, strips, extracts, waxes, buff, vacuums, etc. all types of floors.Uses appropriate equipment and cleaning solutions for all tasks.Removes and properly disposes of discarded materials.Assists housekeepers and front desk personnel as needed.May clean outside areas or remove ice and snow when necessary.Assist guests with luggage as needed. Wear proper uniform at all times as specified in associate handbook. Have a thorough knowledge of emergency procedures.Adhere to all work rules, procedures and policies established by the company, including, but not limited to those contained in the associate handbook.May change light bulbs and perform moderate facility maintenance requiring the use of ladders and other equipment.May periodically perform a variety of special duties such as certain types of laundry duties or periodically scheduled cleaning tasks.Other duties that are pertinent to the department or unit's success also may be assigned.QualificationsSix (6) months of hospitality industry or related experience which evidences some suitability for this type of work.The ability to work rotating shifts, weekends, callouts, etc.Must be fluent in speaking, reading, and writing English.Preferred QualificationsHigh School Diploma or GED.A valid driver's license with an acceptable driving record for the past three (3) years to be eligible under NMS' vehicle insurance policy (may be required at some locations).Working Conditions and Physical Requirements Weather: Indoor/Outdoor (Occasional exposure to moderate harsh conditions)Noise level: ModerateOffice conditions: Pace of work environment: MediumCustomer Interaction: MediumDescription of environment: Hotel Constantly required to stand and walk. Occasionally required to lift. Rarely required to push and pullPhysical requirements: Must frequently lift and/or move up to 50 pounds.Travel: NoneCompetencies NMS Core ValuesSafety guides our behavior.Honesty and integrity govern our activities.Commitments made will be fulfilled.All individuals are treated with dignity and respect.The environment will be protected and sustained.Must be able to deal with frequent change, delays, or unexpected events. Must be able to work independently without direct/close supervision.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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