Human Resources Technician - Human Resources ID-15003
Purpose
We are looking for a Human Resources Technician to join The City of Savannah’s Office of Human Resources! As a part of our compensation and data team, you will be an integral and frontline part of our employees’ full employment cycle from hire to separation, helping maintain our employee records and ensuring the City’s staff are paid correctly.
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Essential Job Functions
- Enter personnel and payroll actions including termination, transfers, reinstatements, promotions, title and salary changes using the City’s HR and Payroll software.
- Respond to pay related inquiries from employees and other customers.
- Perform accurate data entry into HRIS systems.
- Process employee separations, following up with departments to ensure all proper paperwork is received and administering the City’s exit survey to separating employees.
- Processes employee separations; ensure removal of employee file from active file cabinets; process annual terminated archiving.
- Assist with compensation team projects, reports and analyses, helping with data entry and collection.
- Perform technical compensation and classification tasks such as ad- HOC reporting, salary surveys, payment payout tracking, and Neogov administration
- Position and job description reviews
- Provide support to other HR teams during peak busy times, assisting the Benefits, Recruitment, Learning and Development, and Wellness teams as needed.
- Perform other duties as assigned.
May require evenings, weekends, and holidays as scheduled.
Minimum Qualifications
- Associate's degree in a Business or a related field; with one (1) year of experience in human resources or related profession, or any equivalent combination of education, training, and experience.
- Must possess and maintain a valid state driver’s license.
Additional Information
Knowledge, Skills & Abilities
- Knowledge of office procedures, methods, and equipment including computers and applicable software applications.
- Knowledge of principles and procedures of record keeping. Basic clerical accounting functions. Principles and procedures of data entry.
- Knowledge of principles and practices of proper phone etiquette and customer service.
- Knowledge of English usage, spelling, grammar and punctuation. Principles and procedures of telephone switchboard operation.
- Knowledge of general basic accepted accounting principles.
- Knowledge of Human Resources programs, policies, procedures, and activities.
- Knowledge of federal, state, and local laws and ordinances governing employment practices and procedures.
- Knowledge of modern office practices and procedures.
- Knowledge of the City's operations and organizations.
- Ability to perform a wide variety of clerical duties in support of human resources activities.
- Ability to respond to requests and inquiries from employees and the general public.
- Ability to type at a speed necessary for successful job performance.
- Ability to maintain accurate records and files. Perform data entry and retrieval functions.
- Ability to maintain tact and courtesy in a fast-paced environment.
- Ability to multi-task. Receive calls and direct to appropriate staff.
- Ability to operate a telephone switchboard efficiently and effectively.
- Ability to perform various clerical functions and utilize the City's ERP system.
- Ability to operate office equipment including computers and supporting software applications.
- Ability to maintain confidentiality when working with sensitive information.
- Ability to communicate clearly and concisely, both orally and in writing.
- Ability to establish and maintain effective working relationships with those contacted in the course of work.
- Ability to operate computers, to include Microsoft Office Suite software and other modern office equipment.
- Ability to establishing priorities and organizing work to meet deadlines timely.
- Ability to problem solving in a customer related environment.
- Ability to public and interpersonal relations.
- Ability to the maintenance of effective working relationships with employees at all levels, city officials, and employee organizations.
- Ability to oral and written communication.
Minimum Standards
SUPERVISORY CONTROLS: This work of this position is overseen by the HR Director. The supervisor spot-checks completed work for compliance with procedures and the nature and propriety of the final results.
GUIDELINES: Guidelines include City of Savannah policies, Federal Fair Labor Standards, Civil Service Laws, and department standard operating procedures. These guidelines require judgment, selection, and interpretation in application.
COMPLEXITY: The work consists of varied duties in the area of human resources. The need to perform various duties at the same time contributes to the complexity of the position.
SCOPE AND EFFECT: The purpose of this position is to serve as the primary manager of compensation and data analytic functions. Successful performance in this position enables the organization maintain best compensation practices and improve people management decisions.
PERSONAL CONTACTS: Contacts are typically with co-workers, other City employees, applicants, and members of the general public.
PURPOSE OF CONTACTS: Contacts are typically to give or exchange information, provide services, and resolve problems.
PHYSICAL DEMANDS: The work is typically performed while sitting at a desk or table, or while intermittently sitting, standing, or stooping.
WORK ENVIRONMENT: The work is typically performed in an office.
SUPERVISORY AND MANAGEMENT RESPONSIBILITY: None
City Of Savannah Employee Benefits
Overview of Benefits
Paid Holiday
Paid Vacation
Paid Sick Leave
Defined Benefit Retirement Pension Plan
Protective Services Retirement Plan (select positions)
Deferred Compensation Retirement Plan
Retirement Seminars
PPO Medical Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Wellness Programs
Health & Wellness Incentives
Long Term Disability
Excellence and Service Recognition
Employee Development and In-Service Training
Educational Assistance Program
Uniform Allowance (select positions)
Employee Assistance Program
Discounts and Memberships
Employee Relations
Direct Deposit
Credit Union
Pretax Parking Deductions
Employer Assisted Home Purchase Program
Domestic Partnership Benefits
Healthcare
PPO Medical Plus Plan
PPO Medical Basic Plan
Dental Plus Plan
Dental Basic Plan
Vision Service Plan
Life Insurance
Basic Life and ADD
Supplemental Life Employee
Supplemental Life Spouse
Supplemental Life Child
Benefits costs are paid by the City of Savannah, by the employee or shared by both the City and the employee.
01
What is your highest level of Education?
02
How many years of experience in human resources or a related profession do you have?
03
Describe your level of proficiency with Microsoft Excel. What key functions are you most comfortable with? What type of projects have you completed?
04
Describe your approach to managing the range of work an HR Technician is responsible for which includes competing deadlines, varying tasks to working with multiple managers. What processes do you use? What resources do you leverage? How do you measure your results?
05
Describe your level of proficiency with utilizing databases including creating reports and maintenance. What type of projects have you completed? What software programs or systems have you used?
06
Provide an example of when you needed to use critical thinking skills to create or revise a process to solve a problem. Describe how you identified the issue and the impact of your solution.
