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Immediate Hire: Guest Advocate ($18/hr) ID-14207

Job Summary

We are seeking a dedicated team member to welcome, assist, and exceed guest service expectations. This role focuses on guest interaction, problem-solving, and promoting both physical and digital services to enhance the shopping experience. You will be responsible for ensuring a seamless and effortless checkout, guest service, and order fulfillment experience.

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Skills:

  • Competent communication skills are vital for effectively engaging and interacting with guests
  • The capacity to analyze situations and choose actions that optimize guest satisfaction is vital in hospitality
  • Being responsive to a spectrum of guest expectations and interactions
  • Skill in promoting and vending store benefits and facilities

Responsibilities:

  • Offer superior customer service by upholding prescribed service standards
  • Provide a warm and sincere interaction with arriving guests
  • Rapidly analyze what guests need and adapt your interactions appropriately
  • Help consumers by informing them about the various products and offering resolutions to their problems
  • Ensure that scanning, bagging, and payment transactions are completed with accuracy and efficiency
  • Aim to have a tidy and structured workspace
  • Share details about discounts, new releases, and store events with guests
  • Prompt customers to engage in loyalty programs and to explore the possibility of obtaining store credit cards
  • Aid patrons in understanding and making use of digital technologies, such as the store app and web services
  • Handle returns according to store policies to prioritize guest happiness
  • Improve the efficiency of handling order pickups, drive-up arrangements, and transactions related to gift registry items
  • Assist in resolving guest concerns and lowering tensions in a way that aligns with store policies and guidelines
  • Confirm that products subject to regulation are in alignment with federal, state, and local statutes
  • Assist in the day-to-day running of the store as required by the demands of the business

Additional Skills:

  • Juggling multiple responsibilities while also being meticulous in the details is a skill that can lead to success in various endeavors
  • Taking solace in educating visitors about products and services offered
  • Fast accommodation of changing technology and digital innovations
  • Demonstrating the capability to work self-sufficiently and in conjunction with a team

Job Requirements:

  • Precise cash management and proficient operation of the register system
  • Proficiency in conducting work outdoors in different weather scenarios
  • Consistently moving and carrying goods that weigh up to 15 lbs, with intermittent lifting requirements for items weighing up to 40 lbs
  • Capable of accommodating a schedule that involves nights, weekends, and holidays

About Target

Being a member of our team means taking on an essential role in our worldwide logistics and inventory processes. Our mission is to transport and distribute products effectively, while adhering to the guidelines laid out by U.S. Customs. We nurture strong vendor partnerships to guarantee punctual deliveries, enhance inventory levels, and sustain cost-effective practices.

At Target, our commitment is to support families in finding joy in the everyday experiences of life. We aim to strengthen communities, nurture talent, and create pathways for growth. Together, we succeed as a unified team, dedicated to caring, evolving, and achieving.

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