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Information Technology Support Specialist ID-18534

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Direct message the job poster from AVASO Technology Solutions
LinkedIn Certified Senior Global Talent Acquisition Specialist @Avaso || US & Canada IT Recruitment || APAC Staffing || EMEA Recruitment
We are an IT solution provider with coverage in more than 170 countries as well as global distribution capabilities. We have a proven track record of success in providing best-of-breed technology solutions to enterprises of all sizes, including some of the world’s largest brands.

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As an
AVASO
employee, you will be part of a global organization that provides IT Services to big national as well as international clients across multiple industries.
AVASO
offers you an excellent growth opportunity with a strong global company and good money.
Website:-
type:
Freelance /Part-time
Job Description
This is Freelance work (like Self-Employed / Field Nation / Upwork): You will work for your own and get paid only for the activities you perform. For example, if our customer wants to install one router in their office, our team will assign that activity to you. You will need to visit the customer site and complete the task. After completing the task, you will share an invoice with our team.
SOW: IT Support Engineer
Designing and installing well-functioning computer networks, connections, and cabling.
Performing troubleshooting to system failures and identifying bottlenecks to ensure long-term efficiency of the network.
Handling daily technical support activities on desktop support, data network, and server management.
Setting up desktop computers and peripherals and testing network connections.
Extending computer support for systems’ software and hardware.
Maintaining computer peripheral devices like printers and resolving associated problems, troubleshooting, and router installation.
Networking and connecting computers within the organization to enable better communication.
Freelance Work Process (Step by Step):
Whenever our customer needs help related to Desktop / Network Support L1 and L2 in your area, our Help Desk Team will contact you over email or by phone call/WhatsApp.
Our representative (Help Desk Agent) will brief you about the problem at the customer site.
You can accept or decline the ticket based on your availability. If you decline, we will get back to you with another ticket in the future.
If you accept it, you need to visit the customer site with a few tools like a laptop with Windows 10, a few cables, one USB drive, and a strong internet connection.
Tool requirements depend on the problem/ticket.
Candidate must either be a citizen of Singapore or must have a visa through which no sponsorship is required.
Seniority Level
Associate
Employment Type
Part-time
Job Function
Information Technology
Industries
IT Services and IT Consulting
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2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

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The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

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