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Inside Sales Representative

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When you join Verizon

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the V Team Life.

 What you’ll be doing…

Generating sales helps our business grow, and you’ll help us achieve continued growth by providing exceptional customer service. As a Work from Home Inside Sales Representative, you'll take inbound calls from potential customers in response to promotional communications. You’ll also make some outbound calls to customers who are eligible for new promotions. You’ll help our customers understand how our wireless services will enable them to play, work, and live better all while working in a commissions-based environment, and remotely from the convenience of your home office.

The primary responsibilities of the position include:

  • Generate sales by using your passion for cutting-edge technology and customer service to expand the Verizon network.

  • Learn and uncover customers’ needs by creating connections and asking the right questions.

  • Position product insights and solution recommendations to provide customers with a complete sales solution.

  • Close sales by using phenomenal communication skills to fulfill customer needs with simple and intuitive tech solutions.

  • Continuously develop yourself through ongoing training and up-skill in operational functions across merchandising and inventory.

Join Verizon today and be eligible for a $1,000 sign-on bonus! (subject to the terms and conditions of the award)

Where you’ll be working…

In this remote role, you'll work from home with occasional in-person training and meetings.

To be eligible for this position, your home must be located within the state of Texas and within a reasonable commute to the Verizon hub location specified on this job posting. Onsite presence required for onboarding, training and periodic center collaboration based on business needs. (e.g., you'll be required to attend some in-person training and onsite call taking during initial training/transition, followed by occasional in-person meetings and events throughout the year).
 

The hub location is: 600/700 Hidden Ridge, Irving, TX

What we’re looking for...

You’re someone others look to for advice on the latest technology. Working toward challenging commission-based sales targets to motivate you to perform at your best. Multi-tasking comes easy to you, even in an at-home environment that lacks direct supervision. You are persistent and know that with effort, you will win. You make connections with all types of people, are a skilled communicator, and build rapport easily.

You'll need to have:

  • One or more years of work experience.

  • One or more years of sales experience.

  • Willingness to work in a sales commission-based environment.

  • Willingness to work evenings, weekends, and holidays.

  • Meet all home office requirements listed below.

Even better if you have one or more of the following:

  • Based on the required in-person periodic center collaborations of this role, candidates should live in Texas within a 75 mile radius of our listed hub location.

  • An Associate's Degree.

  • Experience handling inbound and outbound customer calls to achieve sales.

  • The ability to work effectively in an at-home environment independent of immediate supervision.

  • Experience solving customer problems in a work-from-home environment.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

Home office and virtual office Requirements:

  • This is a work-from-home role with occasional in-person meetings and training.

  • Home office must be located within the state of Texas and within a reasonable commute to the hub location specified on this job posting to attend training as well as periodic meetings as indicated by the business.

  • Internet service with a direct connection to a cable or fiber modem capable of at least 25mbps (per your service plan; a monetary stipend may be provided to you). Wireless connections or DSL are not acceptable.

  • A dedicated quiet, private workspace.

  • Verizon conducts periodic home audits via webcam to ensure your workspace meets requirements.

  • The ability to self-manage in a remote work environment, including setup of company-provided computer equipment and ongoing proactive, skilled, and effective management of your home network and connections.

  • Demonstrated self-discipline, time management skills, resourcefulness, and the ability to work collaboratively with leaders and on a team - all in a remote work environment.

 

Where you’ll be working

In this remote role, you'll work from home with occasional in-person trainings and meetings.

Scheduled Weekly Hours

40

Equal Employment Opportunity 

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.


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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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