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Knowledge Ops & Enablement Lead (Remote, Part-Time) ID-17680

About Us

We’re a high-performing eCommerce marketing agency helping top-tier brands scale through META ads, Klaviyo email, CRO, and smart growth strategy. Our team is creative, analytical, and fully remote.


Now we’re looking inward — we want to build a smart, organised internal system that captures the value of our team meetings, strategic calls, and systems in a way that trains our people and aligns our team. That’s where you come in.

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The Role

We’re hiring a part-time contractor to help us build and manage an internal knowledge system that turns recorded meetings into searchable, useful, and shareable assets.

This includes:
  • Recording and organising internal Zoom/Loom calls

  • Clipping or summarising meeting recordings using tools like Descript

  • Maintaining a clean, intuitive Notion-based Knowledge Hub

  • Documenting SOPs, internal workflows, and training assets

  • Supporting a culture of async documentation and learning

  • Making sure team members use the system and follow through
You’ll work closely with the founder and operations team to create something that adds serious leverage across the entire agency.

You’re a Great Fit If You...
  • Love systems, structure, and operational clarity

  • Are deeply comfortable with Notion, Google Drive, Loom, and AI transcription tools

  • Can turn chaos (raw meeting recordings) into clarity (clean documentation)

  • Have experience building internal knowledge bases or enablement systems

  • Know how to encourage adoption and maintain accountability within remote teams

  • Enjoy helping teams scale smarter, not just harder

Nice to Have (Not Required):
  • Experience inside an agency or startup

  • Background in project coordination, knowledge ops, or documentation

  • Familiarity with Klaviyo, Meta Ads, or eCommerce operations

Role Details
  • 🕓 Part-time contractor (approx. 10–15 hours/week to start)

  • 🌍 100% remote

  • 🗓 Flexible hours, async-first

  • 💼 Reports directly to the founder

  • 💰 Competitive hourly or project-based rate
How to Apply

Send us:

  1. A short note on why this role fits you

  2. A link to any relevant Notion setups, Looms, or examples

  3. Your hourly rate and availability
This is a unique chance to help shape the internal backbone of a fast-moving marketing agency. If you love clarity, documentation, and empowering teams with systems — we want to hear from you.
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

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2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

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5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

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8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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