Law Enforcement Response Specialists US

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<meta><p style="font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:" basel="" grotesk",arial,sans-serif;margin:0px;padding:0px;"=""><br></p><p dir="ltr" style="font-style:normal;font-weight:400;font-size:15pt;line-height:1.38;font-family:" basel="" grotesk",arial,sans-serif;margin:0px;padding:0px;"=""><b><strong style="font-size:15pt;white-space:pre-wrap;">Overview of the Role:</strong></b></p><ul data-pattern="discCircleSquare" data-depth="1" style="margin:16px 0px;font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:" basel="" grotesk",arial,sans-serif;padding:0px="" 0px="" 32px;list-style-type:disc;"=""><li dir="ltr" style="margin-top:0px;margin-bottom:0px;font-size:11pt;line-height:1.38;"><span style="white-space:pre-wrap;">IP House is looking for US Law Enforcement Response Specialists for important work touching a broad range of issues, including child protection, trafficking, and online threats. If you’re looking to collaborate with a team of smart, supportive, and creative people doing work that really matters, IP House is the right place.</span></li></ul><p dir="ltr" style="font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:" basel="" grotesk",arial,sans-serif;margin:0px;padding:0px;"=""><b><strong style="font-size:15pt;white-space:pre-wrap;">Essential Duties and Responsibilities:</strong></b></p><ul data-pattern="discCircleSquare" data-depth="1" style="margin:16px 0px;font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:" basel="" grotesk",arial,sans-serif;padding:0px="" 0px="" 32px;list-style-type:disc;"=""><li dir="ltr" style="margin-top:0px;margin-bottom:0px;font-size:11pt;line-height:1.38;"><span style="white-space:pre-wrap;">Review, analyze, and deliver results responsive to confidential criminal legal requests for electronic customer records in compliance with the legal/policy requirements</span></li><li dir="ltr" style="margin-top:0px;margin-bottom:0px;font-size:11pt;line-height:1.38;"><span style="white-space:pre-wrap;">Assess, prioritize, triage, and escalate emergency, urgent, and standard legal requests for data</span></li><li dir="ltr" style="margin-top:0px;margin-bottom:0px;font-size:11pt;line-height:1.38;"><span style="white-space:pre-wrap;">Respond to law enforcement and other designated, approved contacts to answer questions</span></li><li dir="ltr" style="margin-top:0px;margin-bottom:0px;font-size:11pt;line-height:1.38;"><span style="white-space:pre-wrap;">Identify and escalate matters that are out of compliance or require review</span></li><li dir="ltr" style="margin-top:0px;margin-bottom:0px;font-size:11pt;line-height:1.38;"><span style="white-space:pre-wrap;">Identify and escalate technical tool failures or bugs</span></li><li dir="ltr" style="margin-top:0px;margin-bottom:0px;font-size:11pt;line-height:1.38;"><span style="white-space:pre-wrap;">Complete tracking and request logging for clients and management</span></li><li dir="ltr" style="margin-top:0px;margin-bottom:0px;font-size:11pt;line-height:1.38;"><span style="white-space:pre-wrap;">Other tasks as assigned.</span></li></ul><p dir="ltr" style="font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:" basel="" grotesk",arial,sans-serif;margin:0px;padding:0px;"=""><b><strong style="font-size:15pt;white-space:pre-wrap;">What You’ll Bring:</strong></b></p><ul data-pattern="discCircleSquare" data-depth="1" style="margin:16px 0px;font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:" basel="" grotesk",arial,sans-serif;padding:0px="" 0px="" 32px;list-style-type:disc;"=""><li dir="ltr" style="margin-top:0px;margin-bottom:0px;font-size:11pt;line-height:1.38;"><span style="white-space:pre-wrap;">The ideal candidates will be hard-working, enthusiastic individuals with an exceptional ability to prioritize and reprioritize daily tasks. Success depends on the following:</span></li><li dir="ltr" style="margin-top:0px;margin-bottom:0px;font-size:11pt;line-height:1.38;"><span style="white-space:pre-wrap;">Ability to work shifts between 7AM – 7PM Eastern, Monday through Friday</span></li><li dir="ltr" style="margin-top:0px;margin-bottom:0px;font-size:11pt;line-height:1.38;"><span style="white-space:pre-wrap;">Excellent verbal and written communication skills, accurate listening skills, and ability to deliver exceptional customer service</span></li><li dir="ltr" style="margin-top:0px;margin-bottom:0px;font-size:11pt;line-height:1.38;"><span style="white-space:pre-wrap;">Exceptional attention to detail and ability to adhere to established process</span></li><li dir="ltr" style="margin-top:0px;margin-bottom:0px;font-size:11pt;line-height:1.38;"><span style="white-space:pre-wrap;">Exceptional problem-solving skills and the ability to analyze/organize information</span></li><li dir="ltr" style="margin-top:0px;margin-bottom:0px;font-size:11pt;line-height:1.38;"><span style="white-space:pre-wrap;">Ability to maintain a high degree of confidentiality, exhibit good judgment, and utilize effective decision-making skills</span></li><li dir="ltr" style="margin-top:0px;margin-bottom:0px;font-size:11pt;line-height:1.38;"><span style="white-space:pre-wrap;">A high degree of proficiency in Windows OS & MS Office software is expected for this position. SQL experience is a bonus</span></li><li dir="ltr" style="margin-top:0px;margin-bottom:0px;font-size:11pt;line-height:1.38;"><span style="white-space:pre-wrap;">The ability to speak multiple languages is highly desirable</span></li></ul><p dir="ltr" style="font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:" basel="" grotesk",arial,sans-serif;margin-right:0px;padding:0px;margin-top:0px;margin-bottom:0px;"=""><span style="white-space:pre-wrap;">Preference will be given to Pennsylvania residents. We currently hire remote employees from the following states in which we are licensed: </span><b><strong style="white-space:pre-wrap;">CA, PA, NY, IL, OH, OR, TX, WA</strong></b><span style="white-space:pre-wrap;">.</span></p><p style="font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:" basel="" grotesk",arial,sans-serif;margin-right:0px;padding:0px;margin-top:0px;margin-bottom:0px;"=""><br></p><p dir="ltr" style="font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:" basel="" grotesk",arial,sans-serif;margin-right:0px;padding:0px;margin-top:0px;margin-bottom:0px;"=""><i><b><strong style="font-style:italic;white-space:pre-wrap;">We hire qualified candidates who are legally eligible to work in the United States. However, we are not able to sponsor visas</strong></b></i><b><strong style="white-space:pre-wrap;">.</strong></b></p><p style="font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:" basel="" grotesk",arial,sans-serif;margin:0px;padding:0px;"=""><br></p><p dir="ltr" style="font-style:normal;font-weight:400;font-size:15pt;line-height:1.38;font-family:" basel="" grotesk",arial,sans-serif;margin:0px;padding:0px;"=""><b><strong style="font-size:15pt;white-space:pre-wrap;">Why IP House:</strong></b></p><p style="font-style:normal;font-weight:400;font-size:15pt;line-height:1.38;font-family:" basel="" grotesk",arial,sans-serif;margin:0px;padding:0px;"=""><br></p><p dir="ltr" style="font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:" basel="" grotesk",arial,sans-serif;margin:0px;padding:0px;"=""><span style="white-space:pre-wrap;">IP House is redefining how the world combats illicit trade and intellectual property theft—delivering scalable, end-to-end solutions that empower global brands and rights holders through innovation, strategic expertise, and a relentless commitment to global enforcement.</span></p><p style="font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:" basel="" grotesk",arial,sans-serif;margin:0px;padding:0px;"=""><br></p><p dir="ltr" style="font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:" basel="" grotesk",arial,sans-serif;margin:0px;padding:0px;"=""><span style="white-space:pre-wrap;">Achieving this ambitious mission requires the collaboration of an exceptionally talented team.  We believe our people are the foundation of everything we do—and we invest accordingly. From day one, we foster a culture rooted in continuous learning, professional growth, and shared excellence.</span></p><p style="font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:" basel="" grotesk",arial,sans-serif;margin:0px;padding:0px;"=""><br></p><p dir="ltr" style="font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:" basel="" grotesk",arial,sans-serif;margin:0px;padding:0px;"=""><span style="white-space:pre-wrap;">We also understand that meaningful work begins with a strong foundation. That’s why we offer a flexible work environment and a comprehensive benefits package designed to support the health, well-being, and financial security of our employees and their families.</span></p><p style="font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:" basel="" grotesk",arial,sans-serif;margin:0px;padding:0px;"=""><br></p><p dir="ltr" style="font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:" basel="" grotesk",arial,sans-serif;margin:0px;padding:0px;"=""><span style="white-space:pre-wrap;">Here, you’ll have the opportunity to shape a fast-scaling organization with a strong reputation for results—and room to grow with it. Join us in safeguarding the brands, content, and innovations that shape our world.</span></p><p style="font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:" basel="" grotesk",arial,sans-serif;margin:0px;padding:0px;"=""><br></p><p dir="ltr" style="font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:" basel="" grotesk",arial,sans-serif;margin:0px;padding:0px;"=""><span style="white-space:pre-wrap;">IP House is an equal opportunity employer dedicated to fostering a respectful, collaborative, and inclusive work environment. </span></p><p style="font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:" basel="" grotesk",arial,sans-serif;margin:0px;padding:0px;"=""><br></p><p dir="ltr" style="font-style:normal;font-weight:400;font-size:11.25pt;line-height:1.38;font-family:" basel="" grotesk",arial,sans-serif;margin:0px;padding:0px;text-indent:0px;text-align:start;"=""><b><strong style="white-space:pre-wrap;">The pay range for this role is:</strong></b></p><p dir="ltr" style="font-style:normal;font-weight:400;font-size:11.25pt;line-height:1.38;font-family:" basel="" grotesk",arial,sans-serif;margin:0px;padding:0px;text-indent:0px;text-align:start;"=""><span style="white-space:pre-wrap;">19.00 - 21.00 USD per hour (Remote - United States)</span></p><p dir="ltr" style="font-style:normal;font-weight:400;font-size:11.25pt;line-height:1.38;font-family:" basel="" grotesk",arial,sans-serif;margin:0px;padding:0px;text-indent:0px;text-align:start;"=""><span style="white-space:pre-wrap;">19.00 - 21.00 USD per hour (IP Services)</span></p>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...