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Live Chat Assistant - Work At home ID-10643

At Froonze, we're seeking a dynamic and customer-focused Live Chat Assistant to join our remote team. As a Live Chat Assistant, you'll provide exceptional customer support by assisting clients with inquiries and resolving issues promptly through live chat. You’ll work from the comfort of your own home while being part of an innovative and collaborative environment. If you’re passionate about helping others and delivering a positive customer experience, this is the perfect opportunity for you!

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Responsibilities

  • Engage with customers through live chat to answer questions, resolve issues, and provide product information.
  • Maintain a friendly and professional tone, ensuring every interaction is positive and efficient.
  • Assist in troubleshooting basic technical issues and guiding customers through solutions.
  • Work collaboratively with other departments to ensure customer satisfaction.
  • Ensure timely responses and follow up with customers as needed.

Requirements

  • Excellent written communication skills with attention to detail.
  • Ability to manage multiple chats simultaneously and maintain high customer satisfaction.
  • Strong problem-solving skills and the ability to work independently.
  • Comfortable working in a fast-paced environment.
  • Previous customer service or chat support experience is a plus.

Benefits

  • Competitive pay and flexible working hours.
  • Opportunity to work from home.
  • Career growth and training opportunities.
  • Paid time off and other perks.

Health Insurance
We offer comprehensive health insurance coverage to support your well-being.

Why Join Us?
At Froonze, we believe in fostering a positive and inclusive work environment where you are valued and empowered to grow. You will have the chance to make a real impact while working alongside a passionate team dedicated to customer success.

How to Apply
If you're excited about this opportunity and meet the requirements, we’d love to hear from you! Simply send your resume and a brief cover letter explaining why you're the perfect fit for the position to Apply.

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