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Livestream Moderator

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  • Manage on-site operations for TikTok e-commerce shapewear live streams, including setting up live rooms, planning content, and ensuring smooth execution.
  • Monitor and moderate live chat during streams, responding to audience questions and comments professionally.
  • Assist with preparation for live-stream presentations, highlighting key selling points.
  • Add products to the system, set up real-time promotions or discounts, and link products to the live page.
  • Track and analyze sales data and viewer engagement metrics, providing actionable insights to improve future sessions.
  • Support live stream hosts by reviewing performance metrics, refining scripts, conducting post-event evaluations, and developing optimization plans.
  • Collaborate with cross-functional teams to refine presentations and improve results.
  • Product Selection : Research and identify trending/high-potential products based on market trends, competitor analysis, and audience insights.
  • Product Testing : Execute data-driven tests (via short videos/livestreams) to evaluate product performance (CTR, conversion rate, GMV).
  • Merchandising : Optimize product sequencing in livestreams and campaigns to maximize sales (e.g., hook products, upselling bundles).
  • Flexibility to work evenings, weekends, and during live-streaming schedules as needed.

Job Qualifications

  • Mandarin proficiency preferred
  • Female preferred
  • Prior experience in customer service, community management, or live-streaming moderation is a plus.
  • Strong communication skills with the ability to engage audiences and work collaboratively with the team.
  • A collaborative mindset with the ability to work closely with hosts, marketing teams, and other teams.
  • Interest in e-commerce live streaming and familiarity with platforms like - - TikTok and other social media.
  • Data-driven mindset with the ability to analyze metrics and provide constructive feedback.
  • Proactive, detail-oriented, and adaptable to changing situations during live streams

Location: Currently located in Long Island City, we are moving the office to Midtown Manhattan in early September 2025

Job Type: Temporary

Pay: $20.00 - $25.00 per hour

Expected hours: 12 per week

Schedule:

  • 4 hour shift
  • Weekends as needed

Ability to Commute:

  • Long Island City, NY 11101 (Required)

Ability to Relocate:

  • Long Island City, NY 11101: Relocate before starting work (Required)

Work Location: In person

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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