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Maintenance and Construction Support Specialist - Facilities Maintenance Services (Remote) ID-21324

Maintenance and Construction Support Specialist Facilities Maintenance Services (Remote) About ABCO Maintenance: ABCO Maintenance is a leading Commercial Facility Maintenance and Construction company that has been serving the Tri-State area for over 35 years. We are looking for an experienced technician to transition from the field into a 100% remote support role, using your expertise to guide our field technicians. Why Join ABCO.

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Competitive pay of $20 to $25+ per hour (based on experience) Flexible schedule Full-time or Part-time options available Weekly compensation Fully remote position with all necessary equipment provided Medical, Dental, Vision, and 401K benefits (for Full-Time employees) Paid vacation (for Full-Time employees) Opportunity for Advancement Position Overview: As a Maintenance and Construction Support Specialist, you will assist field technicians by providing expert advice and guidance on a variety of projects. Your role will involve helping them complete work orders and resolve technical issues in the field. This position is ideal for someone with extensive hands-on experience in skilled trades who is looking to transition out of the field but continue utilizing their knowledge.

Key Responsibilities: Technical Support: Provide day-to-day technical support to field technicians, guiding them through project requirements and troubleshooting as needed. Assist technicians with complex tasks in electrical, plumbing, carpentry, mechanical, HVAC/R, and roofing. Project Guidance & Troubleshooting: Offer expert advice on various work orders, ensuring that all projects are completed efficiently and accurately.

Help field techs overcome any obstacles they encounter while working on their assignments. Communication & Coordination: Clearly explain technical tasks and solutions to field technicians. Maintain effective communication and collaboration with the field team and internal departments.

Position Requirements: Experience: 5+ years of hands-on experience in maintenance and construction trades (Electrical, Plumbing, Carpentry, Mechanical, HVAC/R, Roofing). Self-Sufficiency: Must be able to perform independently with minimal guidance. Interpersonal Skills: Strong communication skills, with the ability to explain complex technical tasks clearly.

Technology Comfort: Proficient with technology, including phone systems, laptops, and various support tools. Problem-Solving: Strong problem-solving abilities to address and resolve challenges faced by field technicians. Leadership Skills : Ability to manage and coordinate projects and teams remotely.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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