Manager, Sales Account Manager, US Restaurants ID-14582
Description
Amazon Advertising operates at the intersection of eCommerce and advertising, offering a rich array of digital and video advertising solutions with the goal of helping our customers find and discover anything they want to buy. We help advertisers reach Amazon customers on Amazon.com, across our other owned and operated sites, on other high quality sites across the web, and on millions of Kindles, tablets, and mobile devices. We start with the customer and work backwards in everything we do, including advertising. If you’re interested in joining a rapidly growing team working to build a unique, world-class advertising group with a relentless focus on the customer, you’ve come to the right place.
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Amazon Advertising is seeking a Manager of Account Management in New York or Chicago for our Advertising business, across the full Amazon Ads portfolio (Display, Video, Audio, etc.). You will lead a geographically distributed organization that is responsible for delighting our advertisers by maximizing the return on their marketing investment. Internally, you will partner closely across a number of teams including Sales, Product, Creative, and Analytics. As a Manager, you will own revenue targets for your team and will be responsible for creating plans to achieve them.
You will coach and lead your team to be strategic consultants for their vertical, providing media insights and strategies that drive revenue growth for your customers. You will leverage your experience and judgment to define organizational strategy, processes, tools, and incentives to maximize ROI and accelerate growth. You will drive the execution of your strategy, ensuring that your team is consistently delivering measurable results in advertiser satisfaction and YoY revenue growth, renewal rates as well as revenue targets. You will partner closely with sales leadership, peer leaders in the Insights and Performance Team, and product leadership to establish joint goals and strategies to drive both advertiser satisfaction and enable your team to achieve their revenue targets.
Key job responsibilities
Specific responsibilities include: Develop and execute service strategies tailored to client needs, team development, and revenue objectives; obtain ongoing client and partner feedback to assess performance against organizational objectives; engage with Amazon Advertising’s leadership team and product leadership to represent business results and advocate for customer needs; hire and develop a world-class team; conduct resource management and capacity planning; understand the Amazon Advertising product suite, tools, and campaign management workflows, as well as how our broader Customer Success Team integrates with each; develop and implement best practices to drive consistently strong ROI, ease of doing business and scale for anticipated growth.
Basic Qualifications
- Bachelor's Degree or equivalent
- 6+ years relevant experience in a customer facing role including but not limited to digital marketing, analytics, etc.
- 3+ years people management experience
- Excellent organizational, relationship-building, and communication (written and verbal) skills
- Experience with influencing internal and external stakeholders
- Proven track record of delivering results (including revenue targets) and significantly contributing to advertiser revenue growth
- Adept at solving problems that span business and technology
- Experience analyzing data and best practices to assess performance drivers
Preferred Qualifications
- Bachelors’ or Master’s degree in Marketing, Advertising, Business, Economics, Statistics, Engineering; or equivalent; MBA is a plus
- Experience in Omni-channel marketing, display, over-the-top (OTT), or search marketing
- Influence process improvement that scales broadly; inventing and simplifying within existing processes
- Programmatic strategy and implementation experience
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
