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Manager, Tech Program Mgmt, GES NA Ops Engineering ID-18119

Description

We are looking for an entrepreneurial, technical, and senior-level manager to lead a key GES NA Ops Engineering pillar. This role includes leading long-term engineering strategy, project prioritization, annual Headcount planning, and the general management of the greater GES NA Ops Eng portfolio.

The optimal candidate should be experienced in managing cross-functional technical projects with network-wide impact. You will have a proven track record of planning and delivering complex programs with multi-year roadmap, using Agile and incremental delivery methods. You must have experience working on complex systems in a customer-centric environment, driven cross-group teams spread across multiple geographies and handled communication from technical developers to Senior VPs. As a tenured people manager, you will know how to build and grow a strong technical program team. We expect you to write strategic documents and influence large groups of senior stakeholders. You must be able turn ambiguous problems into simple solutions. A successful candidate for this possesses superb business judgment, a high degree of customer-obsession, has a track record of delivering results, is strong on collaboration, and is data driven.

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Key job responsibilities

  • Lead a team of senior program managers, IDE’s and TPM’s
  • Work with Engineering, Operations, Finance, Procurement, and other GES Partners to deliver engineering solutions across NA
  • Manage complex cross team programs from ideation to delivery
  • Create transparency and predictability with roadmaps, planning, and partner management
  • Ensure goals are met on time and hitting our quality bar
  • Manage delivery schedules and emergent tasks while mitigating risks, managing tradeoffs, and eliminating blockers
  • Participate in design decisions, surfacing and mitigating technical risks, driving complex integrations with internal and 3rd party solutions, and identifying opportunity to create operational efficiencies
  • Set and embody the team culture and standards consistent with Amazon’s leadership principals
  • Drive alignment with leadership in Operations and other engineering teams across WW Ops

A day in the life

Amazon Benefits

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:

  • Medical, Dental, and Vision Coverage
  • Maternity and Parental Leave Options
  • Paid Time Off (PTO)
  • 401(k) Plan

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skill sets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

About The Team

Technical Vendor Management (TVM) provides a single, strategic voice to MHE vendors in North America. Composed of the Vendor Development, Vendor Management, and Standards & Specs sub-pillars, the team enables vendor performance and project delivery success.

The team is open to hiring candidates based in the following locations: Bay Area, CA; Dallas, TX; Houston, TX; Austin, TX; Los Angeles Metro Area; Phoenix Metro Area; Arlington VA; Bellevue, WA; Seattle, WA; Boston Metro Area; Nashville, TN; New York City; Atlanta Metro Area; Chicago, IL

Basic Qualifications

  • 5+ years of technical product or program management experience
  • 7+ years of working directly with engineering teams experience
  • 3+ years of vendor development experience

Experience managing programs across cross functional teams, building processes and coordinating release schedules

Bachelor's Degree

Preferred Qualifications

  • 5+ years of hands-on work managing complex technology projects experience
  • Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
  • Master's Degree in Engineering, Business Management, or equivalent
  • Experience working with primary Amazon-approved MHE vendors

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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