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Mgr Optimization & Initiatives ID-14194

Our Company Promise


We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Job Description:

Job Summary

Additional Details

  • The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX Headquarters facility during business hours.  

  • U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available. 

Southwest Airlines is an Equal Opportunity Employer. We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences.

Model the Southwest Way

  • Guide and lead team members using SWA talent management practices to coach, develop, and engage employees

  • Adhere to Company values and competencies to foster a culture of inclusion, recognition, and support of a safe work environment

  • Invest in leadership and self-growth through participating in continuous learning and development

Responsibilities

  • Leads open-ended research that results in actionable recommendations in conjunction with Network Planning and Commercial Teams on future initiatives to develop operationally viable, productive, and cost efficient flight schedules with optimization tools

  • Counsels the Vice President Crew Planning & Analytics and Director FO Future Crew Planning on long-term efficiency opportunities and overall Crew strategy

  • Lead the development, tracking, and execution of cost-savings initiatives, ensuring alignment with corporate financial goals. Regularly evaluate progress and recommend actionable adjustments to maximize efficiency and optimize future resource allocation

  • Owns and delivers formal Network Planning schedule reviews to Crew Planning Leaders on a recurring basis as proposed schedules are developed

  • Leverages deep optimization and analytical knowledge to work cross-functionally with various Technology and Optimization teams to improve overall Southwest optimization strategies and vision

  • Creates strategies and business/operational insights from qualitative and quantitative information

  • Structures complex problems and acts as a liaison between Crew Planning and other Company teams in response to Enterprise projects and future initiatives

  • Creates value through identifying and implementing business improvements

  • Develop long-range strategies that inform requirements for Pilots and Flight Attendants staffing plans for hiring, Captain Upgrades, base staffing, and vacation in conjunction with Crew Resource Planning teams

  • Collaborates with Finance on measuring performance of Flight Schedules and recommends changes to minimize cost and/or improve operational performance

  • May perform other job duties as directed by Employee’s Leaders

Knowledge, Skills and Abilities

  • Skilled in understanding and applying information that drives progress towards the organization’s strategic plans

  • Ability to identify complex problems and reviewing related information to develop and evaluate options and implement solutions

  • Ability to use optimization tools and interpret results

  • Expert level ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems

  • Ability to manage meeting cadences, drive work forward, and ensure delivery with cross-functional teams

  • Advanced ability in manipulating and visualizing data to drive insights using tools such as think-cell, MS Excel, Tableau, SQL, etc.

  • Expert skills in synthesizing information within PowerPoint presentations and delivering them to affected stakeholder and Senior Leaders

  • Expert skills in effective communication and teamwork/collaboration through all mediums including in person, email, telephone, and hybrid environments

  • Advanced skills in understanding Operational environments and have sufficient judgment to handle and resolve various situations

Education

  • Required: High School Diploma or GED

Experience

  • Demonstrated experience in directly or indirectly leading team(s)

  • Fully functioning, broad knowledge in:

    • Airline networks and using complex optimization tools to design schedules

    • Complex cross-functional initiatives and aligning stakeholders at all levels

    • Developing strategies, plans, and solutions to address complex or ambiguous problems

    • Large operational environments and efficiency improvements

Licensing/Certification

  • N/A

Physical Abilities

  • Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time

  • Ability to communicate and interact with others in the English language to meet the demands of the job

  • Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job

Other Qualifications

  • Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines

  • Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986

  • Must be at least 18 years of age

  • Must be able to comply with Company attendance standards as described in established guidelines

  • Must meet confidentiality expectations as to confidential, proprietary and sensitive Company information

  • Ability to work extended hours as needed

Pay & Benefits

  • Competitive market salary from $128,350-$142.600* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company.

Benefits you'll love:

  • Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too) 

  • Southwest will help fund your Retirement Savings Plan with Company contributions up to 9.3% of your eligible earnings** 

  • Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit*** 

  • Competitive health insurance for you and your eligible dependents (including pets) 

  • Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment. 

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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