Quality Specialist II A - GBS IND ID-5609

January 3, 2025

About US

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

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Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Global Business Services

Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations.

Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation.

In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services.

Process Overview

Technology Infrastructure part of the Global Technology & Operations organization, consists of more than 6,600 employees worldwide. With a presence in more than 35 countries, TI designs, builds and operates end-to-end technology infrastructure solutions and manages critical systems and platforms across the bank. TI delivers industry-leading infrastructure products and services to the company’s employees, customers and clients around the world.

Job Description

Individual Performance testing professional will get an opportunity to work with CTO team for end to end performance testing of multiple CSWT applications in agile environment. Tools used are Micro Focus LoadRunner Enterprise, Splunk, Dynatrace etc.

The ideal candidate must be self-motivated, proactive, attention to detail, with strong communication & analytical skills.

Responsibilities

Work on end to end performance testing for multiple applications
Ascertain and understand application architecture involved in the test
Requirement gathering/Test Plan preparation and Sign off
Prepare and validate test scripts
Ensure sufficient data is available to support the requested tests
Coordinate test times in multiple test environments
Validate environment resources
Support team personnel
Execute tests and collect relevant performance and resource usage data
Analyze test data from LRE/Splunk/Perfmon/AppDynamics/Dynatrace
Deep dive analysis / engineering work activities.
Prepare test report, discuss the results with Clients and get sign off
Participate in the application triage calls

Requirements

Education– Graduation (Any Degree)
Experience Range– 6 -8 Years

Foundational skills

LoadRunner Enterprise- LRE (Performance Center)
Splunk, Dynatrace
Working experience in Agile methodology and Jira tool.
Should have excellent analytical and problem-solving skills
Good documentation skills
Ability to understand Multi-Tier architecture, Network Firewalls, Load-balancers etc

Desired skills

Financial domain knowledge
S/W Development knowledge / .net/Java/Python etc