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Remote Executive Assistant to the Chief People Officer at Zendesk ID-25215

Job Description

 

Zendesk is seeking a powerhouse Executive Assistant to support our future-facing Chief People Officer. This is not your typical EA role—this is your opportunity to work alongside a visionary executive who expects excellence, precision, and edge at every turn.

Working closely with the Office of the CPO, you will ensure flawless execution across meetings, communications, and key priorities. From managing high-impact administrative deliverables to mastering logistics with elegance and efficiency, you’ll play a critical role in keeping our People Leadership Team moving at the speed of the business.You bring energy. You bring poise.

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You operate with urgency, thrive under pressure, and have a sixth sense for what your executives need—often before they do. You’re also grounded in integrity, discretion, and professionalism, knowing exactly when to push forward and when to hold the line.This role reports into the Office of the CPO, providing you with a rare lens into strategic business operations, executive decision-making, and the chance to sharpen your skills through special projects. You’ll also provide high-level administrative support to 2-3 additional senior level VPs.

What You'll Own:
  • Act as the gatekeeper and air traffic controller for the CPO—managing calendars, prioritizing time, and protecting focus
  • Manage and elevate communications on behalf of the CPO, ensuring tone, timing, and professionalism across the board
  • Orchestrate key internal meetings across The People Team—All Hands, leadership off-sites, summits, and more—with meticulous attention to detail
  • Lead logistics end-to-end: agendas, invites, presentations, catering, notes, follow-ups—you own it all
  • Handle all travel, expenses, and budget-conscious planning with zero drama and total efficiency
  • Project manage special assignments
  • Collaborate seamlessly with a network of executive assistants to align schedules, meetings, and team operations
  • Be the connective tissue across leadership, teams, and departments—creating clarity, driving alignment, and keeping things moving
  • Maintain the utmost confidentiality with grace, care, and ethical clarity—always

What You Bring:
  • 5+ years of EA experience in high-growth tech or SaaS, including 3+ years supporting C-suite executives
  • Experience partnering with HR or People functions a strong plus
  • A lightning-fast sense of urgency, and the ability to stay cool, calm, and collected under pressure
  • High-level EQ with top-tier organizational, time management, and communication skills
  • Impeccable judgment when handling confidential information and sensitive topics
  • Exceptional multitasking ability—you’re a master of juggling and re-prioritizing on the fly
  • Flexibility for after-hours needs or travel-related support—this role doesn’t clock out when impact is on the line
  • Polished, warm, and highly approachable—you’re the go-to for getting things done
  • Deep knowledge of Google Workspace tools and digital collaboration platforms
  • BA/BS degree preferred
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