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Remote Live Chat Agent ID-10632

At Webster Plate Glass, we are looking for a motivated and reliable Remote Live Chat Agent to join our dynamic team. As a live chat agent, you will be responsible for engaging with customers in real time, addressing their questions, providing product information, and ensuring a smooth customer experience. You will also assist in troubleshooting issues, processing orders, and offering support across multiple platforms. This role requires excellent communication skills, attention to detail, and the ability to work independently in a fast-paced remote environment.

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Responsibilities:

  • Provide prompt, accurate, and professional customer support through live chat
  • Assist with product inquiries, order processing, and technical support
  • Resolve customer issues efficiently and escalate when necessary
  • Maintain accurate records of customer interactions
  • Collaborate with other teams to ensure customer satisfaction

Requirements:

  • High school diploma or equivalent
  • Previous experience in customer service or a similar role preferred
  • Strong written communication skills
  • Ability to multitask and prioritize effectively
  • Comfortable working remotely with minimal supervision

Benefits:

  • Competitive pay
  • Flexible working hours
  • Health insurance coverage
  • Paid time off and holidays
  • Opportunity for career growth

Why Join Us?
At Webster Plate Glass, we value our employees and believe in fostering a supportive and inclusive work environment. By joining our team, you will have the chance to grow professionally while working from the comfort of your home. We offer great benefits and the opportunity to make a real impact in the company’s success.

How to Apply:
Interested candidates are encouraged to submit their resume and a brief cover letter explaining why they are a good fit for the role. We look forward to reviewing your application and having you join our team!

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