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Remote Online Chat Agent ID-10635

Team FootWorks is seeking a dedicated and detail-oriented Remote Online Chat Agent to join our dynamic team. As a key member of our customer service team, you will assist customers via live chat, ensuring timely and accurate responses to inquiries, troubleshooting issues, and providing exceptional support in a virtual environment. This remote position offers flexible hours and a collaborative work culture, making it a great opportunity for individuals who excel in communication and problem-solving.

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Responsibilities:

  • Respond promptly to customer inquiries through online chat platforms.
  • Provide detailed and helpful answers, resolve issues, and guide customers through processes.
  • Maintain accurate records of customer interactions and follow up as needed.
  • Collaborate with other team members to ensure a seamless customer experience.
  • Stay updated on company products, services, and policies to provide accurate support.

Requirements:

  • Proven experience in a customer service or support role, preferably with online chat.
  • Excellent written communication skills, with a focus on clarity and professionalism.
  • Ability to handle multiple conversations at once while maintaining quality service.
  • Tech-savvy with familiarity in using live chat software and other communication tools.
  • Strong problem-solving skills and attention to detail.
  • A reliable internet connection and a quiet, dedicated workspace.

Benefits:

  • Competitive salary with performance-based bonuses.
  • Flexible work schedule, allowing you to create your own hours.
  • Opportunities for career growth and advancement within the company.
  • Generous paid time off (PTO) and holidays.
  • Health insurance benefits to ensure your well-being.

Why Join Us?
At Team FootWorks, we prioritize our employees' work-life balance, fostering a supportive and inclusive environment where your contributions make a real impact. We believe in professional development, offering training and growth opportunities to help you reach your full potential. If you're looking for a fulfilling career where you can thrive, this is the place for you.

How to Apply:
If you're ready to take the next step in your career, please send your updated resume and a brief cover letter to Apply. We look forward to hearing from you!

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