Sales Development Representative, EMEA ID-19366

This role can be performed remotely anywhere within the United Kingdom.

Fullstory is a leading behavioral data platform focused on reshaping how businesses interact with their online audiences. Through advanced technology and data analytics, we help companies harness the power of their digital platforms to deliver exceptional user experiences. Committed to innovation, Fullstory is changing how organizations connect with customers, driving growth and success in the digital age.

As a Sales Development Representative, you will play a pivotal role in driving pipeline and creating qualified opportunities by leveraging your research skills and strategic thinking. At Fullstory, we believe in fostering an exceptional workplace filled with great people, a unique culture, and the drive to make a big impact. We provide a supportive and collaborative environment where your diligent efforts are valued. You will have the chance to work with a dynamic team, while building a repeatable & scalable process and pipeline that fuels Fullstory’s growth.

If you thrive in a fast-paced, challenging, yet rewarding environment, we invite you to be part of our journey. Reach out to us, we’d love to hear from you.

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In a typical day, you might:

  • Exceed KPIs, qualified opportunities, and pipeline metrics to drive sales growth

  • Research, identify, and qualify prospects through a multi-channel outreach approach to secure meetings with key decision-makers

  • Partner with Account Executives to craft effective outreach strategies targeting our Ideal Customer Profile (ICP) in assigned territories

  • Collaborate closely with stakeholders such as marketing and sales, creating alignment to drive success and longevity

  • Leverage Fullstory’s cutting-edge sales technology stack, including Qualified, 6sense, Outreach, Sales Navigator, and Salesforce to manage and enhance outbound efforts

  • Build a consistent and scalable pipeline that contributes to the overall success of the sales organization

Here’s what we’re looking for:

  • Experience in a Sales Development role within the SaaS industry

  • Proven track record in a quota-driven environment with dynamic sales cycles

  • Demonstrated cold outreach experience to senior executives and key stakeholders

  • Strong organizational skills and ability to manage multiple priorities and projects simultaneously

  • Excellent communication and interpersonal skills, with the ability to translate industry knowledge into meaningful prospect interactions

The impact you will have in 6 Months:

  • Develop a deep understanding of your assigned account territory, enabling you to execute strategic and highly targeted prospecting efforts

  • Build and contribute to a qualified pipeline by effectively engaging with top accounts and leveraging your critical thinking skills

The impact you will have in 12 Months:

  • Establish yourself as a best-in-class SDR by mastering Fullstory’s strategic sales approach and outbound prospecting techniques

  • Contribute to team success by sharing insights, refining processes and supporting new team members to build a high-performing SDR organization

The base salary for this position ranges from £34,000 - £40,000. GBP In addition to the base salary, this role has an OTE(on-target earnings) of £52,308 - £61,538 GBP. Total compensation will vary based on relevant experience, qualifications, and market conditions.

#LI-Remote LI-BS1

About Fullstory

Fullstory is on a mission to help technology leaders make better, more informed decisions by injecting behavioral data into their analytics stack. The company’s patented technology unlocks the power of quality behavioral data at scale by transforming every digital visit into actionable data and insights. With Fullstory, enterprises can get closer to their customers’ true sentiment and intentions to predict what they want, create personalized experiences, and drive conversion, loyalty, and revenue. Fullstory is headquartered in Atlanta, USA, with regional teams across North America, EMEA and APAC.

How we support you:

Fullstorians are committed to building something better—from how we approach our product, to how we care for our customers and each other. Better is only possible when we can bring our full selves to work. Along these lines, we offer:

  • Autonomy and flexibility. From a remote-first work environment and flexible paid time off, to an annual company-wide closure – Fullstorians can focus on the moments that matter.

  • Benefits. Take care of the whole you. FullStory offers sponsored benefit packages for US-based Fullstorians, and supplemental coverage options for international Fullstorians.

  • Learning opportunities. We provide professional development opportunities through training programs, career coaching sessions, and an annual learning subsidy.

  • Productivity support. We provide all Fullstorians with a monthly productivity stipend and reimburse remote colleagues for their initial home office set up.

  • Team events. Connect with fellow Fullstorians through Employee Resource Group events, Listening & Alignment weeks, and team off-sites.

  • Paid parental leave. Fullstorians have the flexibility to balance the needs of their growing families without the added stress of figuring out work and finances.

  • Grow your family. We offer a global fertility and family building benefit that encompasses all journeys to growing your family.

  • Bereavement leave. Every family is different; we leave it to you to define who your family is, and support you when you need it most.

  • Miscarriage/Pregnancy loss leave. Whether it is for a Fullstorian or their partner – take the time you need.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

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When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

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Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

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8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...