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Senior Risk Manager, Dangerous Goods, NA Dangerous Goods Operations

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<strong>Description<br><br></strong>At Amazon, we're working to be the most customer-centric company on earth and to grow in a safe environment for both our customers and our associates. To get there, we need exceptionally talented, bright, dynamic and passionate people.<br><br>The Dangerous Goods (DG) team is looking for a motivated Project Manager with strong regulatory experience, operational knowledge, logistics experience, and a hands-on passion to dive-deep into processes to support Amazon’s growth in a safe environment for customers, partners, and associates.<br><br>Working across procurement teams, transportation services, delivery experience, returns and re-commerce, technology, environmental, storage, legal, public policy, and other relevant internal teams at a global scale, this Project Manager will ensure the safety of our associates and transportation partners by delivering innovative solutions for the safe and compliant transportation of DG, redefining industry best practices and standards, and safely enabling an ever-changing borderless business model.<br><br>This Project Manager will be required to plan and execute DG policies, controls, and processes to ensure safe and compliant transportation of DG across a global supply chain. Working collaboratively with internal and external stakeholders, transportation service providers, consultants and regulators, this role will be responsible for driving safety and compliance across customer deliveries and reverse logistics, enabling new selection, and expanding business and transportation models. This Project Manager will need to develop accurate and relevant metric-driven analysis to foster continuous improvement and step-function innovation that will enhance our internal and external customer experience.<br><br>Candidate must be seated in one of the listed corporate locations in the requisition. This position is not approved for remote work our sites outside of those listed in the posting.<br><br>Must have previous experience as a shipper of dangerous goods.<br><br>Key job responsibilities<br><br><ul><li> Drive continuous improvement projects across global teams, ensuring Amazon is the leader transportation safety for non-inventory goods</li><li> Manage a portfolio of projects aimed and building a best-in-class Dangerous Goods transportation system</li><li> Drive process development and deployment for compliant transshipment of non-inventory sites throughout the Amazon network both domestically and internationally</li><li> Convert large and complex projects into manageable pieces to deliver iterative improvements while focusing on longer-term, large-scale deliverables</li><li> Build collaborative relationships with leaders across regions, departments and business units</li><li> Refine existing program processes in order to more efficiently track and prioritize issues to enable the team to scale their work</li><li> Provide input to technology teams to improve PO pre-screening, classification, and transportation restrictions as appropriate</li><li> Anticipate project bottlenecks, manage escalations, make tradeoffs, and balance business needs versus operational or technical constraints</li><li> Audit Amazon nodes , and contracted 3rd party service providers receiving, storing, and shipping non-inventory items by developing mechanisms to insure compliance</li><li> Able to interpret 49CFR and IATA regulations to provide recommendations on new business opportunities, and identify mechanisms to improve compliance and safety in current DG operations</li><li> Travel at least 25% of the time.<br><br></li></ul>A day in the life<br><br>The successful candidate will possess the ability to work across senior levels of leadership in multiple organizations to align on processes and proposed controls on a global scale while delivering high-quality work on time. This Risk Manager will demonstrate excellent judgment and instincts in decision-making, and proactively and continually improve their level of knowledge about Amazon’s businesses, fulfillment models, 3rd party logistics providers, and relevant technologies. Successful candidates will be able to clearly communicate regulatory requirements to stakeholders to further develop business requirements documents.<br><br><strong>About The Team<br><br></strong>The Dangerous Goods team ensures the safety of our Customers, associates and carrier partners by delivering innovative solutions to ensure dangerous goods compliance, redefining industry best practices and standards, and safely enabling an ever-changing borderless business model.<br><br><strong>Basic Qualifications<br><br></strong><ul><li> 6+ years of compliance, audit or risk management experience</li><li> Knowledge of Microsoft Office products and applications at an advanced level</li><li> Bachelor's degree or equivalent</li><li> Experience in shipping dangerous goods<br><br></li></ul><strong>Preferred Qualifications<br><br></strong><ul><li> Project Management Professional (PMP) or equivalent certification</li><li> Experience leveraging technology and implementing lean principles / Six Sigma methodologies to drive process improvements or equivalent</li><li> Master's degree or equivalent<br><br></li></ul>Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.<br><br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.<br><br>Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $109,000/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.<br><br><br><strong>Company</strong> - Amazon.com Services LLC<br><br>Job ID: A3035425

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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