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Senior Solutions Engineer ID-19692

Are you a tech-savvy problem-solver with a passion for creating world-class customer experiences? Ready to play a key role in transforming how businesses harness the power of AI? If so, this is your moment.

We're looking for a Senior Solutions Engineer who's ready to roll up their sleeves, collaborate with clients, and drive meaningful change through innovative software solutions. This isn't just a job — it's a front-row seat in shaping the future of AI-powered business platforms.

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About the role

This is a career-defining opportunity to be part of something truly special. As a Senior Solutions Engineer at Kizen, you'll be at the intersection of cutting-edge tech, operational transformation, and customer success. You'll work directly with clients, customizing our rapidly growing low-code platform for everything from sales to marketing and operations — all while building scalable, data-driven solutions that make a real impact.

You'll be surrounded by high-performing, mission-driven teammates and work closely with our implementation, product, and data teams. The work you do won't just be noticed — it'll be celebrated.

What You'll Be Doing

  • Transforming client needs into powerful solutions using our low-code platform
  • Guiding clients through the entire deployment journey — from kickoff to go-live
  • Working with APIs, automation tools (like Zapier/Workato), and data pipelines to build seamless integrations between platforms
  • Cleaning and transforming data to ensure every field lands in the right place, at the right time
  • Delivering hands-on training to help clients unlock the full potential of Kizen
  • Continuously identifying areas to improve processes using real-time data insights
  • Tracking tasks, reporting progress, and proactively clearing blockers to keep things moving fast
  • Becoming a trusted advisor to clients by translating technical complexities into simple, clear guidance

Minimum Requirements - What You Bring to the Table

  • 4+ years of SaaS implementation experience — bonus points for working directly with clients
  • A deep love for tech, data, and using both to drive better outcomes
  • Hands-on experience with data transformation (Excel, Python, ETL/API work)
  • Experience configuring customizable, low-code platforms
  • Excellent communicator — you're equally confident speaking to a developer or a CEO
  • A knack for teaching others — whether it's running a training or creating killer documentation
  • Proactive mindset: you don't wait for problems to come to you — you go find them (and fix them)
  • Obsessive attention to detail — you take pride in precision
  • A growth mindset: you're hungry to learn, adapt, and level up every single day
  • Excitement about working from the Austin office 4 days a week


 

Ideal Requirements

  • 7+ years of SaaS implementation experience
  • Experience in insurance or healthcare verticals
  • Fluent in SQL, Excel wizardry, or Python scripting
  • Experience with automation tools like Workato
  • Prior work with BPM or CRM platforms
  • Background in project management or consulting
  • A desire to lead, grow quickly, and leave a legacy


 

We're looking for a person who:

  • Thrives in fast-paced environments and doesn't shy away from a challenge
  • Loves using data to question the norm and drive smarter decisions
  • Has an entrepreneurial spirit and wants to help build something game-changing
  • Genuinely enjoys helping others succeed — and has the tech chops to back it up
  • Is excited about AI, automation, and being on the frontlines of tech innovation

 

Why Kizen

We're a fast-growing company that values innovation, growth, and continuous improvement. By joining Kizen, you'll play a pivotal role in shaping the future of the company while enjoying a supportive, dynamic, and collaborative workplace. You'll have opportunities for professional development, impact, and career advancement.

 

What We Offer

  • Career Growth Opportunities
  • Engaging Work Culture
  • Top-Tier Compensation
  • Equity Package
  • Healthcare Coverage
  • Professional Development Stipends
  • PTO

Kizen is proud to be an equal-opportunity employer. We are committed to building a diverse and inclusive culture that celebrates authenticity to win as one. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, citizenship or immigration status, or any other legally protected characteristics. At Kizen, we fully comply with the Americans with Disabilities Act (ADA). We are dedicated to embracing challenges and creating an accessible, inclusive workplace for all individuals.

The base salary range for this position is $120,000-$150,000. However, base pay offered may vary depending on job-related knowledge, skills, and experience. In addition to base salary, we also offer generous equity and benefits packages.

If you're excited about creating impact experiences and contributing to a fast-paced, people-focused team, we'd love to meet you!

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

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Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

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This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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