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Service Technician - Bird Island (Bird Island, MN, US, 55310) - Full-time

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divdiv style="padding:10.0px 0.0px;border:1.0px solid transparent"div style="font-size:16.0px;word-wrap:break-word"H2 style="font-size:1.0em;margin:0.0px"bWho is Kibble Equipment?/b/H2 /divdivpWhether old or new, seasoned or just-starting-out, fast-paced, or slow-and-steady... and everything in-between. We strive to improve customers' lives with innovative services and solutions by surrounding ourselves with exceptional people and products. Join a progressive team and one of the most successful John Deere Ag dealers in the country. With 22 locations across Iowa, Minnesota, and South Dakota; Kibble Equipment offers an exciting work environment, opportunities to grow in your career, excellent benefits, and the chance to work with great people throughout our communities./p /div/divdiv style="padding:10.0px 0.0px;border:1.0px solid transparent"div style="font-size:16.0px;word-wrap:break-word"H2 style="font-size:1.0em;margin:0.0px"bPosition Summary/b/H2 /divdivpAs a Service Technician you'll be responsible for conducting basic diagnostics, service repairs, and maintenance tasks on both customer and dealer-owned agricultural and turf equipment. You may also be called upon to provide in-field service to support our customers, with occasional guidance from the Service Manager, Service Location Manager, Shop Foreman, or senior technicians./p /div/divdiv style="padding:10.0px 0.0px;border:1.0px solid transparent"div style="font-size:16.0px;word-wrap:break-word"H2 style="font-size:1.0em;margin:0.0px"bJob Responsibilities/b/H2 /divdivul liConduct basic diagnostics and repairs on agricultural and turf equipment, including established Ag Management Solutions (AMS) products. /li liParticipate in Service EDUCATE Training programs to enhance skills and knowledge. /li liInitiate self-training opportunities with tools and provided resources by the dealership. /li liStay updated on existing products and pursue additional technical and product knowledge through dealership training programs, manufacturer training, and on-the-job learning. /li liDiagnose and support machine systems, including precision Ag technology. /li liMaintain the condition of vehicles, inventory, tools, and equipment. /li liEnsure a clean and organized work area and perform tasks in a neat and orderly fashion. /li liAdhere to all safety rules and regulations during work assignments. /li liComplete all required paperwork and forms using ExpertServices accurately and on time. /li liTrack time accurately on a timecard and account for all materials used in assigned duties. /li liDeliver excellent customer service and uphold a positive dealer image./li /ul pPerformance Requirements /p ul liMeet or exceed effective labor rate goal ~ targeting $160. /li liMaintain a minimum 85% labor performance. /li liDedicate a minimum of 1 hour per week to work alongside a mentor. /li liActively complete and stay up to date on all assigned training./li /ul /div/divdiv style="padding:10.0px 0.0px;border:1.0px solid transparent"div style="font-size:16.0px;word-wrap:break-word"H2 style="font-size:1.0em;margin:0.0px"bQualifications/b/H2 /divdivul liProficient knowledge of mechanical, electrical, and hydraulic systems used in the repair of agricultural and turf equipment. /li liAbility to perform basic repairs and maintenance tasks using specialized tools and equipment following Technical Manual procedures. /li liFamiliarity with Service Advisor and basic computer functions. /li liCapability to operate vehicles and equipment used for diagnostic purposes. /li liMinimum of 1 year of experience performing service repairs. /li liStrong oral and written communication skills. /li liAbility to lift at least 75 lbs. repeatedly. /li liBasic Service Technician certification. /li liHigh School Diploma or equivalent experience required. /li liA valid driver’s license is required./li /ul /div/divdiv style="padding:10.0px 0.0px;border:1.0px solid transparent"div style="font-size:16.0px;word-wrap:break-word"H2 style="font-size:1.0em;margin:0.0px"bPreferred Qualifications/b/H2 /divdivul liJohn Deere Service Technician certification is preferred. /li liAssociate's degree preferred. /li liForklift license is preferred./li /ul /div/divdiv style="padding:10.0px 0.0px;border:1.0px solid transparent"div style="font-size:16.0px;word-wrap:break-word"H2 style="font-size:1.0em;margin:0.0px"bBenefits/b/H2 /divdivpJoin Kibble Equipment for competitive salaries and comprehensive benefits including health, vision, and dental insurance, paid time off, 401k and Roth Retirement Savings with employer match, plus Life and Disability Insurance. Experience a fulfilling career with us./p/div/divdiv style="padding:10.0px 0.0px;border:1.0px solid transparent"div style="font-size:16.0px;word-wrap:break-word"H2 style="font-size:1.0em;margin:0.0px"bCompensation/b/H2 /divdivpThe following represents Brandt Holdings compensation estimation based on market data and placement of internal employees. This is a hourly role with a starting base of $18.00 per hourstrong /strongand going up to $42.00 per hourstrong /strongbased on experience. This role is also incentive eligible and is based on performance./p/div/divdiv style="padding:10.0px 0.0px;border:1.0px solid transparent"div style="font-size:16.0px;word-wrap:break-word"H2 style="font-size:1.0em;margin:0.0px"bYour Career. Your Future. Our Focus./b/H2 /divdiv/div/div/div
divdiv style="padding:10.0px 0.0px;border:1.0px solid transparent"div style="font-size:16.0px;word-wrap:break-word"H2 style="font-size:1.0em;margin:0.0px"bWho is Kibble Equipment?/b/H2 /divdivpWhether old or new, seasoned or just-starting-out, fast-paced, or slow-and-steady... and everything in-between. We strive to improve customers' lives with innovative services and solutions by surrounding ourselves with exceptional people and products. Join a progressive team and one of the most successful John Deere Ag dealers in the country. With 22 locations across Iowa, Minnesota, and South Dakota; Kibble Equipment offers an exciting work environment, opportunities to grow in your career, excellent benefits, and the chance to work with great people throughout our communities./p /div/divdiv style="padding:10.0px 0.0px;border:1.0px solid transparent"div style="font-size:16.0px;word-wrap:break-word"H2 style="font-size:1.0em;margin:0.0px"bPosition Summary/b/H2 /divdivpAs a Service Technician you'll be responsible for conducting basic diagnostics, service repairs, and maintenance tasks on both customer and dealer-owned agricultural and turf equipment. You may also be called upon to provide in-field service to support our customers, with occasional guidance from the Service Manager, Service Location Manager, Shop Foreman, or senior technicians./p /div/divdiv style="padding:10.0px 0.0px;border:1.0px solid transparent"div style="font-size:16.0px;word-wrap:break-word"H2 style="font-size:1.0em;margin:0.0px"bJob Responsibilities/b/H2 /divdivul liConduct basic diagnostics and repairs on agricultural and turf equipment, including established Ag Management Solutions (AMS) products. /li liParticipate in Service EDUCATE Training programs to enhance skills and knowledge. /li liInitiate self-training opportunities with tools and provided resources by the dealership. /li liStay updated on existing products and pursue additional technical and product knowledge through dealership training programs, manufacturer training, and on-the-job learning. /li liDiagnose and support machine systems, including precision Ag technology. /li liMaintain the condition of vehicles, inventory, tools, and equipment. /li liEnsure a clean and organized work area and perform tasks in a neat and orderly fashion. /li liAdhere to all safety rules and regulations during work assignments. /li liComplete all required paperwork and forms using ExpertServices accurately and on time. /li liTrack time accurately on a timecard and account for all materials used in assigned duties. /li liDeliver excellent customer service and uphold a positive dealer image./li /ul pPerformance Requirements /p ul liMeet or exceed effective labor rate goal ~ targeting $160. /li liMaintain a minimum 85% labor performance. /li liDedicate a minimum of 1 hour per week to work alongside a mentor. /li liActively complete and stay up to date on all assigned training./li /ul /div/divdiv style="padding:10.0px 0.0px;border:1.0px solid transparent"div style="font-size:16.0px;word-wrap:break-word"H2 style="font-size:1.0em;margin:0.0px"bQualifications/b/H2 /divdivul liProficient knowledge of mechanical, electrical, and hydraulic systems used in the repair of agricultural and turf equipment. /li liAbility to perform basic repairs and maintenance tasks using specialized tools and equipment following Technical Manual procedures. /li liFamiliarity with Service Advisor and basic computer functions. /li liCapability to operate vehicles and equipment used for diagnostic purposes. /li liMinimum of 1 year of experience performing service repairs. /li liStrong oral and written communication skills. /li liAbility to lift at least 75 lbs. repeatedly. /li liBasic Service Technician certification. /li liHigh School Diploma or equivalent experience required. /li liA valid driver’s license is required./li /ul /div/divdiv style="padding:10.0px 0.0px;border:1.0px solid transparent"div style="font-size:16.0px;word-wrap:break-word"H2 style="font-size:1.0em;margin:0.0px"bPreferred Qualifications/b/H2 /divdivul liJohn Deere Service Technician certification is preferred. /li liAssociate's degree preferred. /li liForklift license is preferred./li /ul /div/divdiv style="padding:10.0px 0.0px;border:1.0px solid transparent"div style="font-size:16.0px;word-wrap:break-word"H2 style="font-size:1.0em;margin:0.0px"bBenefits/b/H2 /divdivpJoin Kibble Equipment for competitive salaries and comprehensive benefits including health, vision, and dental insurance, paid time off, 401k and Roth Retirement Savings with employer match, plus Life and Disability Insurance. Experience a fulfilling career with us./p/div/divdiv style="padding:10.0px 0.0px;border:1.0px solid transparent"div style="font-size:16.0px;word-wrap:break-word"H2 style="font-size:1.0em;margin:0.0px"bCompensation/b/H2 /divdivpThe following represents Brandt Holdings compensation estimation based on market data and placement of internal employees. This is a hourly role with a starting base of $18.00 per hourstrong /strongand going up to $42.00 per hourstrong /strongbased on experience. This role is also incentive eligible and is based on performance./p/div/divdiv style="padding:10.0px 0.0px;border:1.0px solid transparent"div style="font-size:16.0px;word-wrap:break-word"H2 style="font-size:1.0em;margin:0.0px"bYour Career. Your Future. Our Focus./b/H2 /divdiv/div/div/div
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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