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Solutions Architect - Remote, USA ID-19733

TeamViewer is a leading global technology company that provides a cutting-edge platform to remotely access, control and support devices of any kind. Our software solutions empower our users and customers to bridge distances and digitalize their processes through seamless connectivity. Our team is committed to quality and passionately leading the way in the fields of Augmented Reality, Internet of Things and Artificial Intelligence. With over 1.400 employees from more than 80 nationalities in 20+ locations worldwide, we are one global family. We believe that bringing together people from different backgrounds and experiences leads to better, more innovative solutions. One of the keys to our success is our culture, which enables employees to learn, grow, and contribute in meaningful ways. Are you courageous and want to make an impact? Then join our winning team and help us create a world that works better.

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We are looking for an experienced Solutions Architect who will support the Business Development team in developing new partner integrations, ensuring the high quality of the deliverables, and managing the release process across different TeamViewer products.TeamViewer a Germany based company with offices around the world is building up their Business Development.

Responsibilities

  • Work directly with Product Management and Business Development team to maintain a Roadmap of development tasks for the integrations/partnerships
  • Gain deep technical knowledge of the 3rd platforms we integrate with (e.g. Microsoft, ServiceNow, Salesforce, Freshworks, Atlassian) and act as the subject matter expert for any technical issues/questions on these topics.
  • Work with internal or external engineering resources to design the technical solution based on the Business and Product Requirements.
  • Manage internal or external development vendors for the implementation of the integration. Ensure the deliverables satisfy the requirements. Manage the whole release process.
  • Project Manage the deliverables of the technical projects. Work with internal support, operational and other stakeholder teams to ensure the smooth operation of a partnership.
  • Work closely and proactively with internal Product teams to submit feature requests, suggest improvements as well as for the resolution of bugs.
  • Be responsible for technical issues post release and act as the escalation point for the Technical Support team.
  • Manage Demo and QA environments, act as the Product Owner for any tool development projects and work on complex partner technical issues.
  • These responsibilities are not limited to these specific duties and are subject to change

Requirements

  • 6 or more years in SW technical roles
  • Bachelor degree in Computer Sciense or Software engineering. Masters degree preferable.
  • Experience leading API/SDK integrations with large SaaS platforms, mobile technologies, IoT and AR applications.
  • Experience with software engineering and design architecture for Enterprise applications.
  • Experience in customer facing roles.
  • Experience in technical project management and proven track record of leading challenging technical initiatives.
  • Passionate about cloud, enterprise applications and emerging categories
  • Ability to travel internationally

Additional Information

  • Work location: Remote, USA
  • Competitive compensation including stock-based options
  • Flexible PTO and paid holidays
  • 401(k) with employer matching
  • Comprehensive Health insurance package including 100% employer-paid medical coverage
  • Up to 12 weeks of Parental Leave
  • Basic Life Insurance, Short-Term & Long-Term Disability, 100% employer-paid
  • Quarterly team events and companywide celebrations, frequent all Hands and Leadership Lunches
  • Open door policy, casual dress code
  • We celebrate diversity as one of core values, join and drive one of the c-a-r-e initiatives together with us!

TeamViewer is an equal opportunity employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we’re focused on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best. TeamViewer will not discriminate against an individual based on race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis. If you are unable to submit your application because of disability, please contact us at hr.us@teamviewer.com and we will reasonably accommodate.

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