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Team Member - 981 US HWY 9

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Paramount to success is delighting Restaurant Guests; then following restaurant basics in understanding and adhering to food safety and sanitation procedures, abiding by guest and employee safety and security policies. Follow all company standards and policies including but not limited to preparing and producing quality food with speed and accuracy, personal conduct, safety and security policies.

ACCOUNTABILITY SCOPE:

The position's incumbent has a significant effect on customer loyalty. In addition, each restaurant team member is accountable for their impact on expense of doing business, such as absenteeism and appropriate use of resources.

RESPONSIBILITIES:

  • Food Preparation – preparing raw ingredients for menu item production
  • Menu Item Production – preparing menu items for orders
  • Guest Assistance – Dining room/lot, dining room cashier, drive-thru cashier & drive-thru outside order taker (if available)
  • Daily Operation – Receiving and storage, preventative maintenance, opening & closing procedures

DEPENDABILITY
As a member of a team, it is necessary that all crew members arrive at work on time for their scheduled shift. Absences must be held to a minimum and all "call-off" procedures must be strictly followed.

CUSTOMER RELATIONS
All team members must understand and demonstrate good "people skills" in dealing with customers. Prompt, friendly, courteous service, delivered with a pleasant attitude is essential. The Service Excellence Promise must be delivered to each and every customer.

COOPERATION
All team members must have a "teamwork" attitude and be able to contribute to the efficient operation of the shift. Positive working relationships among the entire restaurant team are a must.

PERSONAL APPEARANCE
Each team member is expected to present a neat, well-groomed appearance at all times. This includes strict adherence to the dress code policy.

ENVIRONMENTAL CONDITIONS
The fast pace within our restaurants and the need to meet requests from the public, requires all team members to be able to handle stressful situations while maintaining a calm, pleasant attitude and efficient working pace.

EMPLOYMENT STANDARDS:

AGE REQUIREMENT
All employees must be at least 16 years of age and possess all documents and permits required by state and federal law.

EDUCATION/EXPERIENCE
Previous restaurant experience is helpful but not required; or an equivalent combination of education and experience, basic Math and Reading skills.

OTHER
All positions require long periods of standing without a break. Lifting and reach requirements are listed on each positional accountability below.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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