Data Entry Question and Answer

$150 $49

Remote Question and Answer

$150 $49

Virtual Assistant Question and Answer

$150 $49

Content Moderator Question and Answer

$150 $49

Customer Service Question and Answer

$150 $49

Video Game Tester Question and Answer

$150 $49

Ticket/Gate Agent (Seasonal) - SLC

Other Jobs To Apply

No other job posts for this day.

United States, Utah, Salt Lake City

Airport Customer Service

19-Jun-2023

Ref #: 21371

LinkedIn Tag: #LI-LR3

How you'll help us Keep Climbing (overview & key responsibilities)

  • Vision: Deliver world-class service to all customers.
  • Mission: Make every customer feel like the most valued person.
As a Seasonal Customer Service Agent,you will be central in demonstrating Deltas commitment to our customers by making their travel experience as smooth and pleasant as possible. At Delta, our brand is critical to our continued success. As a Customer Service Agent, you play a key part in keeping our brand strong by demonstrating strict adherence to uniform compliance, maintaining professionalism, and exhibiting a positive attitude inside and outside of work.

Seasonal Customer Service Agents work between 150 and 800 hours per year, serving our customers in both the ticketing and gate areas at airport locations. Seasonal work will depend on the operational need of the station and location. Seasonal Agents will be subject to recall at any time during the calendar year based on operational demand.

Seasonal Customer Service Agents will be scheduled to work a shift between 20 to 40 hours per week.


The starting pay is $16.55 per hour. Additional pay increases occur regularly through 10.5 years.

All customer service agents are required to work consistently in public areas and be able to understand and respond to a variety of questions about travel information. Additionally, you may be responsible for escorting unaccompanied minors and disabled passengers throughout the airport. This position requires standing for long periods of time.

Customer Service Agents serving as a Ticket Agent are the first to greet our customers to guide and assist them with the ticketing and baggage check-in process. You will:
  • Greet customers to guide and assist them with the ticketing and baggage check-in process.
  • Use a computer to sell, print, and reissue tickets.
  • Manage the check-in process, ensuring that customers have the proper travel documentation.
  • Tag baggage and perform lifting tasks that involve transferring baggage from scales to conveyor belts.
  • Several other lifting tasks will involve handling items as low as floor level and as high as waist level.
  • Practices safety-conscious behaviors in all operational processes and procedures.
Customer Service Agents serving as a Gate Agent help our customers with routing, trip planning, and gate boarding. You will:
  • Use computers to assist customers with seat availability, make gate announcements regarding the boarding process, flight status, checking and handling baggage, managing, and initiating the boarding process.
  • Operate jet ways to place them in position prior to aircraft arrival and lift, opening, closing, and securing aircraft doors.
  • Practices safety-conscious behaviors in all operational processes and procedures.

Benefits and Perks to Help You Keep Climbing

Our culture is rooted in a shared dedication to living our values Care, Integrity, Resilience, Servant Leadership, and Teamwork every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way:
  • Competitive salary, industry-leading prot sharing program, and performance incentives.
  • Automatic 401(k) contribution on 3% of eligible earnings.
  • Paid personal time accrual.
  • Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health.
  • Domestic and International space-available flight privileges for employees and eligible family members.
  • Career development programs to achieve your long-term career goals.
  • World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint.
  • Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies.
  • Recognition rewards and awards through the platform Unstoppable Together.
  • Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare.

What you need to succeed (minimum qualifications)

  • Demonstrates that privacy is a priority when handling personal data.
  • Embraces diverse people, thinking, and styles.
  • Consistently makes safety and security, of self and others, the priority.
  • High School diploma, GED, or High School Equivalency.
  • Must be at least 18 years of age.
  • Must be proficient in English.
  • Strong verbal and written communication skills using appropriate grammar, tone, and pronunciation.
  • Possess basic computer skills.
  • Must successfully pass a Customer Service Assessment.
  • Frequently lift bags or items weighing up to and including 50 pounds.
  • Occasionally list bags or items weighing between 50 and 70 pounds.
  • Be willing to work a fixed and/or rotating schedule including afternoons, evenings, weekends, and holidays.
  • Pass a post-offer pre-employment drug test.
  • Pass a physical ability test (PAT). Click here to watch a video explaining the PAT and to help you prepare.
  • Must be able to pass an extensive post-offer pre-employment background check, including fingerprinting and a criminal history record check required by federal law.
  • Be authorized to work in the US.

What will give you a competitive edge (preferred qualifications)

  • N/A
< Go back

Back to blog

Yelp Question and Answer

$150 $49

Amzon Question and Answer

$150 $49

Netflix Question and Answer

$150 $49

Disney Question and Answer

$150 $49

Apple Question and Answer

$150 $49

Southwest Airline Q & A

$150 $49

Delta Airline Q & A

$150 $49

Costco Question and Answer

$150 $49

American Question and Answer

$150 $49

Walmart Question and Answer

$150 $49

Tesla Question and Answer

$150 $49

Google Question and Answer

$150 $49

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

Related Posts