TurboTax Product Expert (WFH Opportunity) - Remote Jobs ID-5276

Description

Are you passionate about helping people and skilled in tax preparation? TurboTax is seeking knowledgeable and customer-focused individuals to join our team as TurboTax Product Experts. Work from the comfort of your home while empowering customers to navigate their taxes confidently!

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About the Role

As a TurboTax Product Expert, you'll assist users with tax-related questions, provide expert guidance on TurboTax software, and ensure an exceptional customer experience. You'll be part of a supportive, remote team environment where your expertise makes a meaningful difference.

Key Responsibilities

  • Provide real-time support to TurboTax users through chat, phone, or video.
  • Explain complex tax concepts in a simplified manner to users with varying levels of tax knowledge.
  • Resolve product or technical issues, ensuring users maximize the benefits of TurboTax.
  • Maintain up-to-date knowledge of tax laws and software features.
  • Collaborate with team members to continuously improve customer satisfaction.

What You Bring

  • Expertise:Experience in tax preparation and a deep understanding of U.S. tax regulations.
  • Customer Focus:Excellent communication and problem-solving skills with a customer-first approach.
  • Tech Savviness:Comfort with technology and the ability to quickly learn new tools and software.
  • Flexibility:Ability to work varied shifts, including evenings and weekends during peak tax season.

Requirements

  • Previous experience in tax preparation (TurboTax experience preferred).
  • Strong verbal and written communication skills.
  • Reliable high-speed internet connection and a distraction-free workspace.
  • Availability to work remotely within the USA.

Why Join TurboTax?

  • Work From Home:Enjoy the convenience of working remotely.
  • Competitive Pay:Earn a fair hourly rate with opportunities for incentives during peak periods.
  • Comprehensive Training:Receive extensive training to succeed in your role.
  • Supportive Team:Be part of a dynamic, collaborative environment with growth opportunities.
  • Impactful Work:Help millions of Americans simplify their taxes.

Perks and Benefits

  • Flexible scheduling to accommodate your lifestyle.
  • Access to exclusive TurboTax resources and tools.
  • Opportunities for career development and advancement.
  • Employee discounts on Intuit products and services.

Apply Now

Ready to be the go-to expert for TurboTax users? Apply today and join our mission to make taxes easier for everyone!

TurboTax Product Expert (WFH Opportunity) - Remote Jobs ID-5276

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