United States Postal Service (USPS) Office of Inspector General (OIG) Incumbent Community ID-25152
Your Impact
Own your opportunity to work alongside federal civilian agencies. Make an impact by providing services that help the government ensure the well being of U.S. citizens.
Job Description
General Dynamics Information Technology (GDIT) is looking to identify United States Postal Service (USPS) Office of Inspector General (OIG) Incumbents interested in supporting USPS OIG including potential new opportunities for future USPS OIG proposals.
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This is not for any specific open job. Applying to this requisition allows your profile and resume to be reviewed by GDIT recruiters against new USPS OIG opportunities.
Own your opportunity to work alongside the United States Postal Services (USPS) Office of Inspector General (OIG) to standardize and transform application and platform services across the agency. Make an impact by providing services that help USPS OIG achieve mission success.
ABOUT THE USPS OIG OCIO CONTRACT:
GDIT is an incumbent who provides the USPS OIG with IT and business-related professionals to aid in agency directorates and initiatives. The OCIO provides USPS OIG with leadership for technological solutions and supports the Offices of Audit and Investigations with the tools and infrastructure required to investigate fraud, waste, and abuse within the USPS. GDIT primarily supports this contract with responding to Support Services Requirements (SSRs) for strategic positions and projects with our candidates or solutioning proposal.
The program/portfolio spans the following 6 areas:
-
Software & Data Engineering (SDE)
- Application Services develops and maintains custom .Net applications for the agency, including the suite of investigative tools as well as applications used by the Office of Audit and Research and Insights Solution Center (RISC) for tracking project milestones and evaluating quality.
- OIG’s Enterprise Data Team manages CIO’s data platform, architecture, and databases, which are used in organizational reporting, applications, and analytics. The team manages these assets by performing database maintenance and administration, and ensures the system is operational and secure. The team also develops ETLs and data integration processes to move and transform data between sources. In addition, the team provides data support services (such as data development, consultation, and warehousing) for all CIO operations. The Data team uses Azure SQL, SQL Server, and Synapse to manage data, and data factory to handle ETLs. There is still a limited Oracle footprint as well.
-
Information Technology (IT) Operations
- The IT Operations Directorate is comprised of engineers and infrastructure experts who are responsible for managing and operating the OIG IT infrastructure to support voice and data services to over 95 current OIG sites across the country. IT Operations supports remote connectivity from almost anywhere. The OIG’s workforce is provided with laptop computers, tools, and wireless computing devices to allow them to connect to the OIG network from wherever they are working.
- The IT infrastructure elements include:
- Data and voice wired and wireless networks
- Enterprise servers and storage
- Remote access and computing
- Mobile Device Management
- Enterprise Application Management
- Client support services
- Managing the lifecycles of over 1,100 laptops
- The OCIO’s IT Operations directorate assumes responsibility for all OIG servers, systems, and applications as well as the OIG enterprise voice and video calling. This directorate is also responsible for delivering and managing Microsoft Office 365 and Azure infrastructure services.
-
IT Security
- Risk assessment and management
- Design cloud security architecture and develop detailed security designs
- Personal Identity Verification (PIV)
- Multi-factor and modern authentication
- Network Denial of Service protection
- Software security reviews
- Endpoint detection and response
- Threat hunting
- Security Operations Center (SOC) management and monitoring
- Security incident Detection and Response
- Vulnerability management
- Personnel security awareness training
- System certification and accreditation
- Continuous Diagnostics and Mitigation (CDM)
- Develop and Standardize Operating Procedures and Policies
- Secure code reviews
-
Enterprise Services
- The Enterprise Services Directorate consist of two teams: the Business and Finance Team and the Service Desk.
- The Business and Finance Team serves as mission support for the CIO, comprising a diverse group of individuals united in the common objective of ensuring the seamless operation of the CIO’s functions. This team is tasked with overseeing the agency’s largest operational budget and managing 60+ contracts. They prepare comprehensive reports and documentation on accounting transactions for review by CIO leadership, ensuring the accuracy and maintenance of records. Additionally, they collaborate with other CIO directorates to forecast spending over the next five years.
- The Service Desk Team provides essential support services to the organization. They act as the central point of contact for users who need assistance with IT-related issues, such as troubleshooting technical problems, providing software support, and assisting with hardware issues. The Service Desk ensures that all IT incidents and service requests are promptly addressed and resolved to minimize disruptions to the organization’s operations.
- The Enterprise Services Directorate consist of two teams: the Business and Finance Team and the Service Desk.
-
Enterprise Business Solutions
- Design and develop solutions and systems to meet the mission of the OIG by utilizing Microsoft Power Platform and SharePoint Online
- Utilize Microsoft Power BI and dashboards to collect, integrate, analyze, and present our organization’s data
- Deployment of an Information Technology Service Management (ITSM) solution by providing the OIG the ability to deliver, support, track, and manage:
- Customer Management
- Knowledge Management
- Incident Management
- Change Management
- Problem Management
- Asset/Configuration Management
- Support website development, administration, and maintenance by utilizing the Drupal platform
- Create innovative technical solutions to integrate, enhance, and improve OIG business processes by utilizing Robotic Process Automation (RPA)
- Explore the possibilities of Artificial Intelligence (AI) and Machine Learning (ML) for business use.
-
Research and Insights Solution Center (RISC)
- Designing analytic and research products that are timely, accurate, and intuitive to provide insights into Postal Service operations and create efficiencies for the OIG
- Applying advanced analytical techniques to generate high quality leads and facilitate the work of auditors, investigators, and other stakeholders
- Managing OIG's data platform and governance
- Leading OIG's Data and AI strategy
- Producing white papers, digital stories, and podcasts that provide insights and information on matters that have a significant impact on the current and future operations of the Postal Service
Potential Job Areas and Roles to Support USPS OIG:
Be advised: These are not current job openings, but a list of roles potentially anticipated within USPS OIG.
- .NET Developer
- Agile Coach
- AI/ML Software Engineer
- Business Analyst
- Customer Experience Analyst
- Data Analyst
- Data Engineer
- Data Governance Analyst
- Data Scientist
- Data Solutions Architect
- Data Steward
- Data Visualization Engineer
- Data Warehouse Architect – OWB/ODI ETL Developer
- Drupal Developer
- Full Stack Developer
- GIS Developer
- Graphic Designer
- Information Architect
- IT Security Analyst Security Systems & Operations
- Linux Engineer
- Microsoft Power BI Developer
- ML Engineer
- MLOps Engineer
- Network Engineer
- Power Apps Developer
- Quality Assurance Analyst
- RPA Developer
- Scrum Master
- Senior Systems Engineer
- SharePoint Administrator
- SharePoint Developer
- Statistician
- Technical Program Manager
- Technical Project Manager
- Telecom Provisioning and Billing Analyst
- UI/UX Analyst
- UI/UX Designer
- User Experience Engineer
- UX Strategist
- Videographer
Possible Locations (but not limited to) for Future USPS OIG Opportunities:
- Arlington, VA
- Remote
