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Virtual Personal Assistant / Administrator ID-18486

About Us

Virtual Administration Ltd is seeking highly-skilled home-based Personal Assistant/Administrator to work from home. This is a self-employed position working as an Associate of the company. You will be responsible for paying your own tax and National Insurance.

Virtual Administration Ltd was founded in 2006. We are a home-based team of 20 professional, experienced Virtual PAs who provide flexible, reliable and affordable administrative support to over 80 clients. We work with and support a very niche client market of private occupational therapists, case managers, physiotherapists, speech and language therapists, neuropsychologists and other independent healthcare professionals.

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Virtual Administration is a rapidly growing company who believe in achieving a great work-life balance.

Ideal Candidate

You must be a confident, friendly communicator with great empathy and enjoy working remotely. We are looking for individuals who must:

  • Have at least 5 years PA experience at director level
  • Be based in the UK and eligible to work in the UK
  • Have excellent communication skills
  • Happy to take telephone calls, book appointments and deal with new enquiries on email and by phone
  • Have excellent English, grammar, punctuation, proof reading and formatting skills and good numeracy
  • Have excellent organisational and planning skills
  • Be able to prioritise tasks accordingly
  • Be a self-starter, able to work with little assistance and use own initiation and judgement
  • Have good knowledge of Microsoft Office Suite
  • Have a calm manner under pressure
  • Resilient and tenacious
  • Strong levels of initiative
  • Be fun

Requirements

You must have experience of:

  • Dealing with new enquiries by email and telephone
  • Responding to emails in a professional manner on behalf of the client
  • Proof-reading complex reports
  • Formatting of documents and complex reports
  • Typing reports and documents from audio files
  • Planning and organising travel and accommodation for meetings
  • Creating invoices and chasing up late payments using Xero and other platforms
  • Typing minutes at a live Zoom meeting

You must have:

  • A reliable and suitable computer, printer, scanner and internet connection
  • Microsoft Office including Microsoft Outlook (desktop version)
  • Robust cybersecurity in place

Desirable

· Healthcare administration background

· Basic bookkeeping skills

· Appreciation of patient confidentiality, data protection (GDPR) and medical ethics

· Good balance of professionalism, fun and light-hearted

Job Type: Part-time

Pay: £12.36 per hour

Expected hours: 25 per week

Benefits:

  • Work from home

Schedule:

  • Monday to Friday

Application question(s):

  • Must be able to happily work from home and receive telephone calls.

Experience:

  • Administrative experience: 5 years (required)

Work Location: Remote

Reference ID: April 2025 - VA

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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